Unit Clerk: Medical ICU - PRN

About the job

MU Health Care is seeking a dynamic and organized individual to join their team as a Unit Clerk. The ideal candidate should be a proactive problem-solver with exceptional guest relations skills and the ability to manage multiple tasks efficiently. They need to be detail-oriented, flexible, and thrive in a fast-paced environment.

Work Arrangement

PRN on weekends only
On-site

Department

Medical ICU

Facility

University Hospital – 1 Hospital Drive, Columbia, MO

Compensation

Base Pay Range: $15.00 per hour, based on experience
Shift Differentials: Additional $1.00 per hour for weekend shift

About Mu Health Care

MU Health Care is proud to be named one of Forbes’ Best-in-State Employers seven years in a row. They believe in an inspired, hard-working and collaborative environment driven by their mission to save and improve lives. They have an academic health system with seven hospitals, including a Level 1 Trauma Center and a Children's Hospital, and over 90 specialty clinics.

Employee Benefits

• Health, vision and dental insurance coverage starting day one
• Generous paid leave and paid time off, including ten holidays
• Multiple retirement options, including 100% matching up to 8% and full vesting in three years
• Tuition assistance for employees (75%) and immediate family members (50%)
• Discounts on cell phone plans, rental cars, gyms, hotels and more

Detailed Job Description

• Coordinates and facilitates unit activities including promptly answering call lights using positive guest relations skills and page-appropriate staff
• Maintain unit station and common areas in a neat and orderly manner
• Monitor visitors on the unit and alert staff to possible problems and security issues
• Absorb and train new unit clerks, students, and other staff, related to unit clerk activities and responsibilities
• Contribute to and support a positive learning environment
• Function as the computer and office equipment resource or super user for the unit
• Maintain appropriate medical records and other forms needed during computer downtime
• May deliver lab specimens, deliver/pick up supplies from other departments, and maintain scheduling flexibility to meet unit needs
• Greet and direct patients, visitors, and employees with courtesy and respect, and address them professionally
• Utilize the principles of Patient Family Centered Care
• Maintain a neat, clean patient environment
• Maintain unit supplies, restocking as needed
• Cost-effectively utilize human and material resources
• Maintain the standards for regulatory requirements for state and federal agencies
• Promote and achieve the satisfaction of internal customers
• Effectively intercede with families and patients and resolve concerns if able, if not able consult with the RN providing care to the patient
• Provide administrative and clerical support for the assigned unit including transcribing and processing physician orders, including computer entry
• Answer phones, direct calls and take messages for physicians, nurses, and staff
• Function as the resource person and unit communicator such as knowing the location of staff, equipment, and supplies
• Maintain inventory and par levels of unit forms and general office supplies
• Cover paperwork for the unit, including admissions/discharge logs, census logs, patient medical records, and other unit-specific documentation
• Perform charge entry duties
• Run and reconcile reports for management and supervisors
• Collect patient and unit data as assigned
• May complete unit/department-specific duties and expectations as outlined in department documents

Required Qualifications

• High school diploma or an equivalent combination of education and experience from which comparable knowledge, skills and abilities can be acquired

Preferred Qualifications

• Additional license/certification requirements as determined by the hiring department