Unit Clerk - Jamestowne

Responsibilities

• Demonstrates a high degree of confidentiality and discretion in working with client information.
• Provides administrative support to the nursing department in the facility.
• Informs supervisor of supply/equipment needs of the facility.
• Maintains a positive attitude, even in challenging situations.
• Works well in a team environment, lifting others up when needed.
• Takes initiative, noticing what needs to be done before being asked.
• Oversees daily kiosk supply charges are captured and posted correctly and efficiently.
• Educates staff on a regular basis to proper procedure for retrieving supplies.
• Establishes, orders, and maintains adequate levels of medical supplies and linens in accordance with policies and procedures.
• Stocks medical supplies on the units and maintains organization in the supply/linen closets.
• Tracked medical equipment rentals and ensures they are returned in a timely manner.
• Reviews rental invoices for accuracy.
• Establishes and maintains positive relationships with multiple vendors and oversees all nursing department medical supply purchasing and linen rental inventory.
• Calls and schedules follow up appointments for our residents.
• Arranges transportation for our residents to travel to their necessary appointments.
• Prepares charts for new admissions.
• Creates and maintains door labels, chart labels, resident photos and similar items.
• Prepares rooms for admissions.
• Ensures we are prepared and ready to receive our new admissions in a comfortable, orderly and timely fashion.
• Answers phones, transfers calls, and accurately takes and distributes messages.
• Answers general questions and appropriately screen calls.
• Manages the visitor log capturing appropriate sign-in and sign-out procedures.

Requirements

• Education: High school diploma or GED
• Licenses or other required certifications: None
• Experience: Minimum of one year experience in a clerical support role, preferable in a nursing or clinical environment.
• Specialized Knowledge, Skills, Or Abilities: Proficient computer skills in Microsoft Office (Word, Excel, Outlook) plus the willingness to learn other computer programs if required, Excellent verbal, written and interpersonal communication skills, Excellent customer service skills, Must be organized and detailed oriented, Must be able to maintain a high level of confidentiality, Must be a “team-player” as this position requires daily coordination with other coworkers, Ability to multi-task an work in an environment of changing demands and frequent interruptions, Ability to operate copier, fax machine, scanner, etc., Ability to stock medical supplies and equipment