Unit Clerk

Req #: 0000262997 | Part-Time, Day Shift | Surgical ICU, Main Hospital - New Brunswick

About the role

As a Unit Clerk, you'll play a vital role in supporting our nursing team while helping create a welcoming, organized environment for patients, families, and visitors. If you enjoy multitasking, communicating with people, and keeping operations running smoothly, this is an opportunity to make a meaningful impact behind the scenes of patient care. As the central point of communication for the nursing unit, you'll collaborate with physicians, nurses, and other healthcare professionals to ensure information flows accurately and efficiently, so patients receive exceptional care.

Responsibilities

• Welcoming patients, families, visitors, and physicians while providing exceptional customer service.
• Answering telephones, call bells, and intercoms, directing requests to the appropriate team members.
• Coordinating patient admissions, transfers, and discharges while maintaining accurate patient information.
• Entering physician orders and updating patient records using electronic medical record systems.
• Preparing, organizing, and maintaining reports and unit documentation.
• Supporting the daily operations of the nursing station by maintaining supplies and ensuring an organized work environment.
• Collaborating with physicians, nurses, and the interdisciplinary healthcare team to promote efficient workflows and positive patient experiences.

Qualifications

To be considered for this position, candidates must have:

• A high school diploma or equivalent.
• Previous clerical, administrative, or customer service experience.
• Strong communication, organizational, multitasking, and computer skills.
• The ability to work effectively in a collaborative healthcare environment.

Preferred Experience

• Previous experience as a Unit Clerk, Unit Secretary, or in a hospital or medical office setting.
• Knowledge of medical terminology, electronic medical records, physician order entry, and healthcare documentation.

Skills

This role might be for you if you:

• Enjoy working in a fast-paced healthcare environment where no two days are the same.
• Thrive on staying organized and balancing multiple priorities.
• Communicate clearly and professionally with patients, families, physicians, and colleagues.
• Take pride in providing outstanding customer service and compassionate support.
• Are comfortable using computers and learning electronic health record systems.
• Enjoy being part of a collaborative team dedicated to delivering exceptional patient care.
• Are seeking a healthcare career where your organizational skills directly support clinical excellence.

Pay

The anticipated hourly wage range for this position is $16.00 - $17.17 per hour. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills, and professional experience.