Unit Assistant - TEMPORARY

About the role

This position is a temporary position until 12/31/2026.

Responsibilities

• Greet public and clients, log contact and direct them to the correct staff member.
• Answer phones, log calls and transfer to the appropriate staff member.
• Receive, scope, sort, log and distribute incoming mail, faxes and prepare OAP files.
• Prepare outgoing mail for distribution. Fax, scan and copy documents. Retrieve information when requested.
• Ensure office equipment is properly maintained and serviced.
• Maintain participant files including, scoping, filing, and preparation for offsite storage and retrieval.
• Update and maintain spreadsheets used for tracking such as CIA log; AVC requests, requests for GRAMS and non-compliance.
• Type documents, reports and correspondence.
• Manage projects such as Time Studies and customer survey form collection, data entry and submission.
• Perform cashier duties such as accurately controlling and issuing cash aid as needed and authorized, by the GSS/GAIN management and in compliance with Maximus Procedures Manual and the County of Los Angeles.
• Distribute supportive services to participants through EBT as needed and authorized, by the GSS/GAIN management and in compliance with Maximus Procedures Manual and the County of Los Angeles.
• Maintain files, reports and logs in compliance with LA County Cashiering procedures and audits.
• Perform scheduler activities including scheduling participants from the MUAP list, preparation of reports, LRS/Cal SAWS updates.
• Affiliate with event planning and implementation.
• Monitor, order and maintain office supplies.
• Perform work related errands as requested such as going to the post office and bank.
• Participate in internal and external audits including, but not limited to Cashiering and PICO audits.
• Performs other duties as may be assigned by management.

Requirements

• The ability to successfully perform in a fast-paced, deadline-oriented work environment.
• Accurate, detailed oriented and possess good follow-through skills.
• Good business writing and communication skills.
• Experience working with diverse communities, such as underrepresented and underserved communities.
• Proficient with MS Office (Word, Excel, PowerPoint, and Outlook).
• Knowledge of computer systems and general office equipment.
• Type 40 wpm.
• Able to successfully execute many complex tasks simultaneously.
• Work as a team member as well as independently.
• Able to work well with the public, including culturally and linguistically diverse and disadvantaged populations in a courteous and effective manner.
• Bilingual capabilities are a plus for this position.
• Reliable transportation. May require travel to run errands such as the post office and banks.
• Must pass criminal and background screenings prior to hire, during employment and promotions.

Education/Experience

• A high school diploma, GED or equivalent certification and one year of general clerical experience.

Physical Requirements/Working Conditions

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pay & Benefits

$21.84/hr. + Benefits & PTO

Equal Opportunity & Affirmative Action Employer

JVS SoCal is an Equal Opportunity and Affirmative Action Employer.