Unit Assistant

About the Role

This position supports and coordinates the administrative activities of the nursing unit, potentially covering multiple units.

Responsibilities

• Processes transfers and discharges using the Admit-Discharge-Transfer (ADT) system in the electronic medical record.
• Answers and appropriately routes internal and external telephone calls.
• Orders materials and supplies for the unit; collects equipment and medication from the dumb waiter system.
• Answers call systems from the nurses' station and follows up with patients and/or family as needed.
• Makes follow-up appointments for patients.
• Organizes transfers to skilled nursing facilities in conjunction with the Discharge Coordinator, including printing relevant sections of the patient chart.
• Prepares discharge packets and other documents for patients (including maternal/baby).
• Maintains the unit’s business equipment, including wireless carts.
• Arranges for special maintenance or repair of unit equipment.
• Updates the unit’s whiteboard (this function may be eliminated).
• Maintains the Minimum Record.
• Assists unit personnel in using the electronic medical record and other systems; may act as the unit resource for computer-related issues.
• Acts as a greeter for the unit, welcoming new patients and their families.
• Coordinates discharge times, contacts family members with discharge information, and facilitates timely discharges.
• Initiates unit downtime procedures when necessary.
• Communicates with other units/departments.
• May support Environmental Services by entering bed status data into the ADT system.
• May facilitate co-pay collections by communicating with the Admitting office.
• Assists with other unit duties such as collecting meal trays and transporting STAT specimens to the lab.
• Performs other related duties as assigned.

Requirements

• High School Diploma or GED.
• Working knowledge of PCs and ability to navigate a Windows environment using a mouse.
• Basic knowledge of office equipment (fax, copier, scanner).
• Typing speed of 25 words per minute.
• Ability to read and comprehend complex instructions, correspondence, and medical record documents in English.
• Ability to write simple correspondence using email.
• Working knowledge of computer applications, including Windows 95/97, 2000, or Windows NT.
• Willingness to work in a Labor Management Partnership environment.

Preferred Qualifications

• Medical Terminology Certificate.

Schedule

• Shift: Night (11:15 PM – 7:45 AM).
• Workdays: Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday.
• Job Type: Standard, with call-in/on-call availability.
• Worker Location: Onsite.

Pay

The pay range for this role is $37.29 - $39.22 per hour. Actual base pay will be determined based on labor market data, internal alignment, and a candidate’s relevant work experience, education, certifications, skills, and geographic location.