Unit Administrative Asst. -OP Infusion Center

About the role

The Unit Administrative Assistant at Houston Methodist West Hospital's Infusion Center is responsible for providing administrative support to the unit. This position requires a high school diploma or equivalent, two years of secretarial/office experience, and prior health care experience or medical terminology knowledge. Preferred qualifications include a BLS certification.

Responsibilities

• Provides prompt and personalized service to all patients.
• Communicates with nursing personnel and transfers calls as necessary.
• Greets patients and visitors, offering directions and assistance.
• Coordinates requests to Facilities Management and Biomed for department needs.
• Assists with calls to physicians, transfers, and other floor coordination.
• Monitors and addresses noise levels to improve patient satisfaction.
• Reports observations and conditions to licensed personnel.
• Maintains unit work flow, paperwork, and supplies.
• Assists with patient and staffing needs across the service line or hospital.
• Participates in performance improvement projects and shared governance activities.

Qualifications

• High School diploma or equivalent education (GED, homeschool equivalency, partial or full completion of post-secondary education).
• Two years of secretarial/office, college/vocational training, or patient care experience.
• Prior health care experience and/or medical terminology preferred.
• BLS certification preferred.

Skills and Abilities

• Demonstrates proficiency in speaking, reading, and writing English.
• Effective communication with patients, physicians, family members, and co-workers.
• Ability to operate and troubleshoot various equipment.
• Highly proficient computer application skills.

Benefits

No specific benefits are listed for this position.

Pay

Details about pay are not provided in the job posting.

Schedule

The position is full-time and works a day shift.