Unique Indoor Comfort of Philidelphia - Residential Plumber

At Ace Hardware Home Services, we are backed by a brand that customers have trusted for over 100 years. You can trust that you can build a career you will proud of — one with excellent income, a consistent work schedule, and opportunities for advancement. Your essential contributions will be appreciated, respected, and rewarded. Here you won’t just “have a job,” you will be helping us reshape the future of home services by providing reliable, best-in-class service to your neighbors in your community.

About the role

The Residential Plumber applies technical skills and knowledge to perform diagnostic, service, and installation of plumbing in residential and light commercial environments while ensuring work meets all relevant codes.

Responsibilities

• Perform residential and light commercial service calls to diagnose and resolve plumbing issues.
• Identify potential problems to prevent premature and/or unexpected breakdowns or callbacks.
• Maintain and repair plumbing systems carrying water, steam, chemicals, and fuel in heating, cooling, lubricating, and other process piping systems.
• Inspect high-pressure, air, steam, water, and gas systems to ascertain malfunctions.
• Repair or replace plumbing fixtures; test joints and pipe systems.
• Interpret drawings and specifications to determine layout requirements.
• Review blueprints, building codes, or specifications to determine work details and procedure.
• Study building plans and inspect structures to assess material and equipment needs, establish sequence of pipe installations, and plan installation around obstructions.
• Measure, cut, thread, bend, ream, and install pipe and pipe fittings.
• Assemble pipe sections, tubing, or fittings.
• Locate and mark position of pipe installations, connections, passage holes, or fixtures in structures.
• Install pipe assemblies, fittings, valves, appliances, or fixtures using hand or power tools.
• Maintain accurate documentation of service calls and time management.
• Submit all complete paperwork in an accurate and timely manner.
• Maintain a properly clean and stocked service vehicle.
• Attend weekly departmental meetings.
• Participate in periodic inventory and truck inspections.
• Maintain tools and machinery in good condition and use all tools in a safety-conscious manner.
• Explain to the client each service performed each time a maintenance or repair is completed and ensure complete customer satisfaction.
• Call in for PO numbers for any materials picked up at suppliers and provide cost before and after taxes to ensure accuracy.
• Provide pricing to the customer for approval prior to performing any work.
• Maximize lead opportunities based on the company's business plan.
• Participate in all company-sponsored training classes.

Requirements

• 3+ years of experience as a plumber.
• Valid driver’s license and a clean driving record.
• GED or High School Diploma.
• Experience with electronic dispatch software.
• Journeyman or Master license, or plan to obtain one.
• Own a vehicle or have access to reliable transportation.
• Experience with Gastight / Trac-Pipe.
• Water heater sizing capability.
• Safety experience or certification.
• Experience with quoting or estimation as well as collecting payment.
• PRV (Pressure Reducing Valve) experience.
• Soldering experience.
• Pro-Press experience.
• Sewer digs and hook-up experience.
• Main water line re-pipe or underground piping experience.
• Slab work experience.
• Renovation experience.

Environmental Conditions

• Field service environment.
• Exposure to smells associated with sewer and water, sounds associated with power tools.
• Exposure to dust and other debris.
• Extreme weather conditions.
• Extended work hours to include day and/or evening shifts.
• Local travel.

Physical Requirements

• Ability to work under stressful conditions.
• Must be able to work extended hours, nights, or weekends.
• Ability to stand, walk, and climb ladders and stairs.
• Ability to climb, balance, stoop, kneel, crouch, and/or crawl.
• Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception.
• Work assignments may be performed with or without reasonable accommodation to a known disability.

Benefits

• Incentive, commission, and bonus opportunities (based on role/grade level).
• 401(k) retirement savings plan with matching company contributions, eligible on your first day.
• Comprehensive health coverage (medical, dental, vision, company-paid short-term disability, and long-term disability) and life insurance benefits for you and your dependents.
• Warehouse merchandise discount.
• Paid time off and paid holidays (depending on role and month of hire).
• Career growth and opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Handyman, Customer Service, and others).
• Robust Employee Assistance Program providing professional assistance for personal, legal, financial, work, childcare, and elder care support.

Pay

$37.00 - $50.00 per hour.