Union Porter - The Rollins

About the role

Inspects the community throughout the day to remove litter, debris, and pet droppings and ensure all common areas and amenities are neat and free of litter at all times.

Removes trash and remaining items from vacant apartments prior to starting the make-ready process, transfers trash to dumpster or storage area as applicable, and cleans and maintains storage areas.

Completes assigned minor and routine service requests as requested by Service Supervisor and/or Community Manager, and assists the make-ready specialist in the turn process.

Changes all locks in accordance with the property’s policy and ensures gates to all pool areas are working according to codes and safety standards.

Distributes notices and communications to residents as necessary.

Informs appropriate supervisors of any observed hazard or potentially dangerous situation for residents, team members, guests, and others.

Demonstrates customer service skills by treating residents and others with respect, answering resident questions, and responding sensitively to complaints about maintenance services.

Complies with Greystar’s safety and risk-management policies by attending and participating in the property’s routine safety meetings, completing required training on OSHA and other safety-related laws and requirements, and by reporting accidents and incidents promptly and accurately.

Responsibilities

• Inspects the community throughout the day to remove litter, debris, and pet droppings and ensure all common areas and amenities are neat and free of litter at all times.
• Removes trash and remaining items from vacant apartments prior to starting the make-ready process, transfers trash to dumpster or storage area as applicable, and cleans and maintains storage areas.
• Completes assigned minor and routine service requests as requested by Service Supervisor and/or Community Manager, and assists the make-ready specialist in the turn process.
• Changes all locks in accordance with the property’s policy and ensures gates to all pool areas are working according to codes and safety standards.
• Distributes notices and communications to residents as necessary.
• Informs appropriate supervisors of any observed hazard or potentially dangerous situation for residents, team members, guests, and others.
• Demonstrates customer service skills by treating residents and others with respect, answering resident questions, and responding sensitively to complaints about maintenance services.
• Complies with Greystar’s safety and risk-management policies by attending and participating in the property’s routine safety meetings, completing required training on OSHA and other safety-related laws and requirements, and by reporting accidents and incidents promptly and accurately.

Requirements

The hourly range for this position is $15.00 - $17.00.

Additional Compensation:

• Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
• Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

Qualifications

High school diploma or equivalent required.

Ability to work flexible hours, including weekends and evenings.

Valid driver’s license and reliable transportation.

Must be able to lift up to 50 pounds.

Experience in a similar role preferred.

Skills

• Customer service skills
• Attention to detail
• Physical stamina
• Knowledge of OSHA and other safety-related laws and requirements

Benefits

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits
• Generous Paid Time off
• Onsite Housing Discount
• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter)
• 401(k) with Company Match up to 6% of pay after 6 months of service
• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy)
• Employee Assistance Program
• Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans
• Charitable giving program and benefits

Pay

The hourly range for this position is $15.00 - $17.00.

Schedule

The schedule for this position is typically full-time, with flexible hours including weekends and evenings.