Union Maintenance Technician

Key Purpose

Responsible for the Operation, Replacement, Repair and Maintenance of general building related infrastructure.

Work involves the lifting of heavy materials and apparatus, and may be performed in areas of extreme heat, cold, and/or noise.

Receives and responds to service calls, takes immediate action to resolve emergency situations or system breakdowns.

Ensure preventive maintenance inspections are completed and necessary repairs are always made.

Ensures that work area/plant is always clean, safe, and that managed/generated utilities meet delivery specifications.

Oversees contractors, routine, and preventive maintenance work to ensure work is performed appropriately and in a safe manner.

Communicates with ISS and Customer operations management teams, tenants/utility system end users, and Business Unit Stakeholders.

Success Criteria

• Understanding and able to troubleshoot office building emergency and fire systems
• Able to troubleshoot and maintain central plant systems and supporting equipment
• Able to operate, monitor, adjust, and maintain Building Automation Systems (BAS)
• Able to troubleshoot/maintain/repair plumbing, Mechanical, minor electrical components/systems
• Able to read Piping & Instrument Drawings (P&IDs), Floor Plans, Site Maps and/or Electrical Diagrams
• Able to produce a quality work product in a prompt, safe and efficient manner

Key Areas of Collaboration and Influence

• Works and participates well as a team member
• Communicate well with others; clearly write and speak to clients, superiors, coworkers
• Good organization skills; disciplined approach to daily activities; takes a sense of pride in all aspects of the job
• Presents self in professional manner: neat appearance and grooming
• Great communication skills needed to interact with customer and tenant accordingly
• Able to produce a quality work product in a prompt, safe and efficient manner
• Able to work without supervision and appropriately with multiple deadlines
• Maintain a good attendance record, including notification in the event of tardiness and absence

Experience and Skills

• HS Diploma or greater
• Minimum of two (2) years of experience in facility maintenance
• Experience with customer line of business
• Experience with customer building type(s)
• Apprentice/Generalist level craftsman in facility maintenance
• Reads and interprets Piping & Instrument Drawings (P&IDs), Floor Plans, Site Maps and/or Electrical Diagrams
• Experience & proven ability to install/demo/setup/repair general building infrastructure i.e., paint/patch, flooring, windows, doors, hardware
• Experience & proven ability to safely secure hydronic and electrical systems for maintenance
• Experience & proven ability to Braze/Solder copper pie, thread black pipe
• Basic carpentry skills
• Knowledge of operation of building auxiliary systems i.e., fire-life safety, stand by emergency generators
• Familiarity of general building systems i.e., vertical lift equipment, overhead doors
• Strong knowledge of safe work practices and procedures typical for maintenance operations
• Ability to safely wear a respirator, climb ladders, enter confined spaces, lift heavy objects, and perform other physically demanding tasks
• Safely and skillfully use all types of related hand and power tools

Physical Demands

• Must be able physically perform all operations and maintenance on site
• Must be physically able to wear required PPE while executing work
• Must be able to lift heavy objects (up to 70 lbs.), climb ladders, work on feet for long periods, work in the cold, heat, noisy, and confined space environments

HSEQ Compliance

• All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment.
• This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks.
• Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.