Union Helper

Primary Responsibilities

• Ensure equipment is functional and operational.
• Diagnose causes of problems or failures in systems for the purpose of identifying equipment and systems repair.
• Replace system components as assigned; panels, audible/visual alarms, etc.
• Provide technical support to Customers including, remote phone diagnosis, and troubleshooting of signal issues related to formats and receivers.
• Interact professionally with customers.
• Cookordinate with Manager and dispatcher for the purpose of completing service and work orders efficiently.
• Inform dispatcher and or manager the status of service to take appropriate action.
• Perform fire alarm inspections.
• Maintains assigned vehicle, tools, and equipment.

Basic Qualifications

• A High School Diploma or GED.
• A Trade School graduate.
• 3 years of direct fire alarm industry work experience across multiple fire alarm system manufacturers.
• A Clear background check.

Preferred Qualifications

• Edwards Systems certifications preferred.
• New York City – Certificate of Fitness for Fire Alarm Systems Inspections, Testing, and Service (S-98).
• NICET II Certification.
• NYC DOB SST Card.

Pay

$17 to $32 an hour depending on years of experience.