Union Building Engineer

Troubleshooting and Responsibilities

• Troubleshoot, diagnose, and restore routine technical service issues and equipment failures across multiple client locations.
• Respond to and resolve significant network and system issues impacting multiple sites, major network elements, or site outages.
• Perform preventive maintenance to ensure reliable operation of telecommunications and building-related systems.
• Maintain accurate service documentation, reports, system configurations, and technical reference materials.
• Follow established maintenance schedules, safety protocols, and operational guidelines.
• Provide user support and participate in training related to system and application updates; assist with training documentation as needed.
• Apply in-depth technical knowledge to handle complex issues and recommend innovative solutions.
• Coach and mentor coworkers by sharing expertise and best practices.
• Lead by example, demonstrating behaviors aligned with CBRE RISE values (Respect, Integrity, Service, Excellence).
• Communicate clearly and professionally with clients, teammates, and leadership, even in high-impact or time-sensitive situations.

Requirements and Qualifications

• A High School Diploma, GED, or trade school diploma with 4–5 years of relevant technical experience.
• A combination of education and experience will be considered.
• Previous shift lead, senior technician, or supervisory experience is preferred.
• Ability to meet physical demands of the role, including standing, walking, stooping, climbing stairs or ladders, and lifting 50 lbs. or more.
• Strong troubleshooting and problem-solving skills with the ability to exercise sound judgment.
• Willingness to challenge existing solutions and bring a fresh perspective to technical issues.
• Proficiency in Microsoft Word, Excel, and Outlook.
• Strong organizational skills with an inquisitive, detail-oriented mindset.
• Ability to work independently in a mobile environment while collaborating with a larger team.