Uniformed Security Officer - RISE Security Service, Decatur

About the Role

Under the guidance of the General Manager of RISE Security Service, utilizes all available resources to provide support and prompt response to requests, tasks, and objectives. Serves as a resource to RISE clients while demonstrating excellent communication skills and efficient service.

Schedule

Monday - Friday, 2:00pm - 10:00pm (40.0 hours weekly)

Responsibilities

• Remain alert and observant for all unauthorized activities on and around assigned location.
• Perform hourly patrols of assigned locations including interior and exterior public areas but not including areas deemed restricted to patrols by clients.
• Report all suspicious or potential criminal activity that is observed on client property.
• Complete activity and incident reports as necessary.
• Maintain presence in highly visible public locations to deter and prevent unauthorized or prohibited behaviors.
• Maintain professional language, subjects, and behavior while on assignment.
• Keep uniform, personal grooming, and general appearance consistent with Rise uniform standards.
• Maintain client confidentiality for their operations and personnel.
• Assist local staff with opening and closing procedures (if necessary).
• Other duties as assigned.

Requirements

• High School diploma or equivalent.
• Obtain and maintain Alabama State Regulatory Board Unarmed Security Officer license.

Skills

• Effectively apply internal and external customer service practices and processes to meet quality service standards.
• Learn and apply information on a wide range of security services, as well as compliance requirements, to assess security concerns and help develop security solutions.
• Resolve problems utilizing knowledge and experience.
• Communicate in a professional manner and deliver information clearly and effectively.
• Actively listen to questions, opinions, and ideas of others.
• Use tact and diplomacy in sensitive and confidential situations.
• Use correct English including spelling, grammar, and punctuation.
• Operate computers and use business software and other standard office equipment.
• Understand and follow written and oral instructions.
• Set priorities and manage one’s own time effectively.

Physical Demands

• Intermittent standing, sitting, and walking.
• Using hands repetitively to handle, feel, or operate computers and other standard office equipment.
• Reaching with hands and arms.
• Intermittent lifting and carrying between 5 and 25 pounds.