Uniform Attendant / Tailor

Duties & Responsibilities

• Perform sewing, alterations, and repairs on hotel linens, staff uniforms, and guest clothing.
• Measure, fit, and tailor uniforms for hotel employees to ensure a professional appearance.
• Mend tears, replace zippers, adjust hemlines, and perform other garment modifications.
• Operate and maintain sewing machines, irons, and related tailoring equipment.
• Maintain an inventory of sewing materials, including thread, buttons, zippers, and fabrics.
• Ensure proper labeling, organization, and storage of garments.
• Cook up with the valet/laundry department to prioritize workload and urgent requests.
• Provide minor repairs for hotel drapes and decorative fabrics as needed.
• Handle guest alteration requests professionally and in a timely manner.
• Maintain cleanliness and organization in the sewing work area.
• Aid guests with mending requests as needed.
• Support the laundry team by assisting with the cleaning and pressing of uniform garments.
• Follow hotel/company emergency procedures and assist in emergency situations when required.

Required Skills & Experience

• Minimum of 2 years of experience as a seamstress or tailor.
• Formal training in tailoring, fashion design, or a related field is a plus.
• Previous experience in a hotel, laundry service, or fashion industry is an advantage.
• Proven experience as a seamstress, tailor, or in a similar role.
• Proficiency in sewing, hemming, and garment alterations.
• Knowledge of various fabrics and appropriate care techniques.
• Ability to operate industrial sewing machines and related equipment.
• Strong attention to detail and craftsmanship.
• Excellent organizational and time-management skills.
• Good communication and customer service skills.

Physical Requirements

• Must be able to lift equipment, supplies, etc. of at least 30 pounds.
• Must be able to resolve problems, handle conflict, and make effective decisions under pressure.
• The role may require extended periods of time on your feet, especially during peak hotel hours or events.
• Clear vision is important for reading reports, analyzing data, and overseeing Concierge activities.
• Good hearing is necessary for effective communication with colleagues, guests, and stakeholders.