DirectJobHub
Jobs · Engineering · California

Unified Communications Engineer (Active TS/SCI)

TEKsystems · Seal Beach, CA · 3 wk ago
On-siteEngineering$190k–$220k/yrFull-time

Cisco Call Manager Engineer (also known as Cisco Unified Communications Manager Engineer) focused on designing, developing, and implementing network and telecommunications infrastructure. This role involves monitoring networks and connections, installing Cisco network operating system software, and evaluating, configuring, and maintaining network hardware and software using Cisco’s proprietary SCCP protocol.

Responsibilities

  • Develop and implement the physical design and architecture of computer networks, including LANs, WANs, and VoIP.
  • Deploy, troubleshoot, monitor, and optimize IP telephony, voice, video, and mobility solutions.
  • Assist and lead the design and implementation of Cisco Unified Communication products, including software upgrades on existing Cisco voice deployments.
  • Provide technical assistance to Network Analysts and Network Professionals, resolving issues related to Cisco software, IP phones, and voicemail.
  • Coordinate with IT staff, business partners, internal clients, and vendors to ensure smooth network operations.
  • Identify, plan, and execute session management strategies to increase efficiency.
  • Remote monitoring and management of enterprise IPT environments.
  • Provide end-user support in Cisco VoIP/UCCE environments, resolving customer issues and handling internal escalations independently.
  • Create, analyze, and troubleshoot call flows and call detail records.
  • Design and deploy solutions for multi-site environments using Cisco technologies.

Requirements

  • 5+ years’ experience in monitoring and administering Cisco Telecommunication systems.
  • Active TS/SCI security clearance.
  • Ability to work fully onsite at Washington DC, Seal Beach, CA, or Satellite Beach, CA.
  • Strong problem-solving skills and quick resolution of customer issues.

Skills

  • VoIP
  • TS/SCI clearance
  • Unified Communications
  • Cisco Call Manager
  • Cisco Voice
  • Cisco VoIP
  • CUCM

Benefits

  • Health & Wellness: Medical, Dental, Vision, Life Insurance, Disability, FSA.
  • Financial: 401(k) with company match, profit sharing, deferred compensation, financial planning.
  • Career Growth: Professional development, tuition reimbursement, career opportunities.
  • Work-Life: Paid time off.

Pay

$190,000.00 - $220,000.00 per year.

Schedule

This is a permanent, fully onsite position based in Seal Beach, CA.

About the Company

TEKsystems is a partner in transformation, helping clients activate ideas and solutions to take advantage of new opportunities. With a team of 80,000 strong, TEKsystems works with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe, and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, TEKsystems drives change through progressive solutions and true partnership.

Similar jobs