Unified Communication Sr Principal
Job Description
Unified Communication Senior Principal GDIT is seeking a Unified Communication Senior Principal EngineerLead in support of the Defense Information Systems Agency (DISA) Global Video Services (GVS) business area to enable the integration of video services into the Department of Defense (DoD).
Location
This position is a combination of remote (20%) and onsite (80%) support in Fort Meade, Maryland (FGGM) or Chantilly, VA.
MEANINGFUL WORK AND PERSONAL IMPACT
As a Unified Communication Senior Principal, you'll play a crucial role in advancing our communication infrastructure to deliver seamless, secure, and efficient unified capabilities (UC). As the engineering team lead, you will provide technical direction, coordinate a team of engineers, prioritize engineering efforts, and ensure successful delivery of mission-critical capabilities. You will drive the engineering strategy supporting both contemporary IP Video systems and integration with legacy UC services and endpoints, ensuring compliance with DoD directives and guidelines. You'll continuously assess, project, and enhance system capabilities, contributing to the resilience and scalability of the infrastructure. By developing and maintaining critical system documentation and working closely with cyber team members, your work will directly support effective communication strategies vital to the mission's success.
Leadership
- Lead a team of engineers
- Establish technical direction
- Capture engineering priorities
- Ensure successful execution of modernization and sustainment initiatives in support of the customer’s mission
Lab Environment
- Responsible for leading all activities related to re-baselining and maintaining the engineering lab environment ensuring it is current and represents the customers production environment
Engineering Support
- Serve as an expert for migration from legacy video infrastructure toward modern, cloud-capable UC platforms
- Support platform upgrades, Smart Licensing transitions, and hardware refresh projects
- Provide Engineering/Tier III troubleshooting and sustainment across UC video infrastructure — spanning legacy platforms (Cisco VCS/Expressway, Poly/Cisco endpoints) and modern solutions (Pexip Infinity, Microsoft Teams CVI)
System Capacity Planning
- Develop System Capacity Expansion Plans
- Conduct quality assurance and performance checks across UC telecommunications design, video networking elements, and end-user peripherals
Compliance and Security
- Ensure all architecture and designs comply with current DoD directives and guidelines, especially for classified networks, providing continuing security engineering support
Logistics and Configurations
- Offer strategic logistics support and recommend specific configurations to enhance system functionality
Lifecycle Management
- Implement and validate final hardware and software configurations while maintaining up-to-date System Engineering and Functional Requirements documentation
UC Analysis and Design
- Provide expert analysis, design, integration, and testing support for Unified Communication solutions
Quality Assurance
- Perform performance and quality assurance checks on UC telecommunications design, voice and video networking elements, and end-user peripherals
Deployment Models
- Design solutions for various cloud deployment models (IaaS, PaaS, SaaS) optimizing the essential characteristics of cloud computing
Customer Interaction
- Analyze customer requirements
- Audit design/technology alternatives
- Facilitate discussions with stakeholders to propose and implement effective solutions
What You’ll Need To Succeed
- Experience: BA/BS and 10+ years of related experience or 14 years of related experience in lieu of a degree
- Technical skills: UC Networking Expertise: 3+ years in real-time communications (VoIP/Video) with deep SIP/SDP/RTP/SRTP/TLS/WebRTC expertise
- Video Infrastructure: Hands-on experience with Cisco VCS Control / Expressway (C & E series) — SIP/H.323 interworking, traversal zone configuration, and signaling troubleshooting. Experience with Prexip, Poly, or Cisco hardware video endpoints
- IT Principles and Techniques: Strong grasp of information technology principles, methods, and associated hardware/software
- Domain Expertise: Experience with integration and/or management of classified voice and video systems
- Support Skills: Extensive support knowledge in DNS, certificates/PKI, TLS, signaling/media, AD, PowerShell, APIs/REST, Network/FW, and h.323/SIP
- Advanced Troubleshooting: Proven troubleshooting across signaling/media layers using call traces and packet captures (Wireshark/tcpdump)
- Customer Service: Superior customer service skills, essential for engaging with diverse stakeholder groups and ensuring system reliability and user satisfaction
Role requirements
- Hybrid GDIT IS YOUR PLACE
About Our Work
- We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community.
- Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation.
- We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.
Talent Community
- To stay up to date on our career opportunities and events at gdit.com/tc.