Unemployment Insurance Auditor 1

About the role

The Unemployment Insurance (UI) Auditor conducts reviews and examinations of employers' and workers' records, performing routine audits to ensure compliance with Unemployment Insurance laws. This role requires analytical skills to apply Unemployment Insurance laws within specific guidelines, using Generally Accepted Accounting Principles (GAAP) and Generally Accepted Auditing Standards when reviewing employer records.

This position is telework eligible, with occasional travel to employer businesses for audits. Staff are provided with the tools and equipment to succeed in a virtual work environment. Note that the telework policy may change based on business needs.

Responsibilities

• Conduct reviews to determine employer liability under Minnesota Unemployment Insurance law.
• Examine employers' and workers' records to resolve liability and worker status issues, ensuring accurate and prompt benefit payments.
• Perform routine unemployment tax audits to verify proper wage reporting and employer compliance.
• Communicate effectively with employers, their representatives, and UI Division staff.

Requirements

Only applicants whose resumes clearly demonstrate fulfillment of each of these minimum qualifications will be considered for this position.

• Experience working with financial records, payroll processes, basic accounting, or auditing.
• One (1) year of customer service experience, including answering inquiries, explaining policies, and managing challenging conversations over the phone.

Qualifications

Applicants meeting the minimum requirements will be further evaluated on the following:

• Communication skills to work with diverse clientele.
• Analytical and critical thinking skills.
• Organizational skills with the ability to work independently.
• Experience with software applications such as Microsoft Office Suite.

Benefits

As an employee, you'll have access to affordable health insurance and other benefits, including:

• Paid vacation and sick leave.
• 12 paid holidays each year.
• Low-cost medical, dental, vision, and prescription drug plans.
• Fertility care, including IVF, and diabetes care.
• Dental and orthodontic care for adults and children.
• 6 weeks paid leave for parents of newborn or newly adopted children.
• Pension plan providing income after three years of service.
• Employer-paid life insurance for family support in the event of death.
• Short-term and long-term disability insurance for income protection during illness or injury.
• Tax-free expense accounts for health, dental, and dependent care.
• Resources promoting physical, emotional, social, and financial well-being.
• Support for career goals, including training, classes, and professional development.
• Eligibility for the Federal Public Service Loan Forgiveness Program (some positions may qualify).
• Employee Assistance Program (EAP) for work/life support, addressing mental health, relationships, grief, finances, and legal issues.
• Daily Living/Convenience Services, including chore services, home repair, trip planning, and child/elder care.

Benefits eligibility varies based on employment type, agency, funding, union agreements, location, and length of service with the State of Minnesota.