Unemployment Compensation Quality Assurance Specialist
for section headings (About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)
2. Use - for lists,
for prose
3. Do NOT repeat job title as heading
4. Do NOT put Job ID/requisition numbers as headings - fold minor metadata into short
or drop
5. Preserve ALL substantive information; do NOT invent or summarize away detail
6. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions
7. Include a section ONLY when posting has real, specific content for it - never emit heading followed by filler/placeholder text
8. Never create Pay/Schedule/Benefits sections unless posting actually states them
9. Prefer few substantive sections over many thin ones
10. Output ONLY HTML fragment - no /, no markdown code fences
Let me analyze the job posting content:
- Organization: Job & Family Services Agency
- Contact: odjfscareers@jfs.ohio.gov
- Compensation: $33.32 (hourly? appears to be hourly rate)
- Schedule: Permanent - Full Time
- Work Hours: 8:00AM - 5:00PM
- Classified Indicator: Classified
- Union: Exempt from union
- Primary Job Skill: Accounting and Finance
- Who We Are section about ODJFS
- Office of Unemployment Insurance Operations description
- What You Will Do section
- Job Duties list
- Recommended Skills list
- Skills list (more detailed)
- Location information (three possible cities)
- Compensation Information (Step 1 of pay range 12, link to pay table)
- Additional Information (background check)
- Why Work For The State Of Ohio (benefits)
- Qualifications (experience/education requirements)
- Job Skills: Accounting and Finance
- ADA Statement
- Drug-Free Workplace
I need to structure this into appropriate sections. Let me think about the sections:
1. About the role / Overview - could combine "Who We Are" and "What You Will Do"
2. Responsibilities - from "Job Duties"
3. Requirements / Qualifications - from "Qualifications" section
4. Skills - from "Recommended Skills" and "Skills" sections (could combine)
5. Location - specific location info
6. Compensation / Pay - has specific compensation info ($33.32, pay range 12)
7. Schedule - has schedule info (Permanent - Full Time, 8-5)
8. Benefits - has "Why Work For The State Of Ohio" with benefits list
9. Additional Information - background check, ADA, Drug-Free Workplace
But I should only include sections that have real content. Let me check each:
- About the role: Yes, has "Who We Are" and "What You Will Do"
- Responsibilities: Yes, "Job Duties" list
- Requirements/Qualifications: Yes, specific qualifications listed
- Skills: Yes, two skill lists
- Location: Yes, specific cities and addresses
- Pay: Yes, $33.32 and pay range info
- Schedule: Yes, Permanent Full Time, 8-5
- Benefits: Yes, detailed benefits list
- Additional Info: Background check, ADA, Drug-Free - could be a section
I should not include sections with filler. All these have real content.
Now, I need to fold minor metadata into short
or drop. The contact email, classified indicator, union status, primary job skill - these are metadata. I can put them in a short paragraph at the top or in relevant sections.
The job title is "Unemployment Compensation Quality Assurance Specialist" - I should NOT repeat as heading.
Let me structure the HTML:
Start with a brief intro paragraph with metadata: organization, contact, classification, union, primary skill.
Then sections:
About the role
- combine Who We Are and What You Will Do
Responsibilities
- Job Duties as ul
Qualifications
- Qualifications as ul or p? It's a list of options, so ul
Skills
- combine Recommended Skills and Skills as ul
Location
- location info as p and maybe ul for addresses
Compensation
- pay info
Schedule
- schedule info
Benefits
- benefits list
Additional Information
- background check, ADA, Drug-Free
But note: the rules say use for section headings like "About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule". So I should use those exact headings where appropriate. "Requirements" and "Qualifications" might be similar. The posting has "Qualifications" section. I'll use "Qualifications" as heading.
Also "Pay" vs "Compensation" - the posting says "Compensation: $33.32" and "Compensation Information". I'll use "Compensation" as heading.
Now, let me write the HTML.
I need to be careful to preserve ALL substantive information. No summarizing.
Let me draft:
Organization: Job & Family Services Agency | Contact: odjfscareers@jfs.ohio.gov | Classified, exempt from union | Primary skill: Accounting and Finance
About the role
The Ohio Department of Job and Family Services (ODJFS) supports Ohioans and their families through programs including Cash and Food Assistance, Employment Services and Workforce Development, Unemployment Insurance, Adult Protective Services, and Child Support. The Office of Unemployment Insurance Operations (OUIO) administers Ohio's unemployment insurance program, providing short-term income to unemployed workers who lose their jobs through no fault of their own, reducing hardship for families and bolstering local economies.
Employees in this series help protect the agency's integrity by performing operational audits, reviewing documentation, checking for fraud risks, conducting spot checks, and assessing training. The work supports the mission to safeguard Unemployment Insurance (UI) programs through proactive detection, prevention, investigation assistance, and staff guidance. You will also support fraud investigations by assembling documentation packets for law enforcement when complex cases require external investigation or prosecution.
Responsibilities
- Audit staff work, processes, and policies
- Review account actions for fraud indicators and document findings
- Write reports and suggest policy or procedure changes
- Help develop training and coaching materials, including checklists, job aids, templates, and micro-trainings
- Complete audit documentation using agency systems and tools
- Prepare detailed law enforcement packets for investigations, including histories, audit logs, timelines, screenshots, action traces, notes, correspondence, and procedural reviews
- Support supervisors by reviewing daily operations, identifying process gaps, reporting audit trends, and assisting with continuous improvement
Qualifications
- 60 months of experience in unemployment compensation
- OR completion of undergraduate core program in business administration, public administration, or management-related program plus 36 months of experience in unemployment compensation and/or financial/claims processing quality assurance
- OR equivalent of Minimum Class Qualifications for Employment noted above
Skills
- Business administration
- State and federal unemployment laws
- Auditing principles and techniques
- Public relations and interviewing methods
- Supervisory and training practices
- Quality improvement methods
- How to gather, analyze, and classify information
- Use of computers and audit documentation systems
- Information and data analysis
- Compiling clear, accurate evidence for investigations
- Intermediate Excel skills, including advanced filtering and data analysis
- Clear written communication, free of spelling and grammar errors
- Preparing concise audit reports and law enforcement packets
- Strong organization and prioritization; able to manage multiple tasks and meet deadlines
- Handling sensitive and confidential inquiries professionally
- Strong critical thinking and appropriate escalation of findings
- Maintaining confidentiality and integrity in all audit and investigative work
Location
This position will be headquartered in an ODJFS facility in one of the following cities, with consideration given to proximity to the applicant's home address:
- Columbus: James A. Rhodes State Officer Tower, 30 E. Broad Street, Columbus, OH 43215
- Akron: 172 S. Broadway Street, Akron, OH 44308
- Dayton: 6680 Poe Avenue, Dayton, OH 45414
Compensation
Starting salary for non-state employees will be Step 1 of pay range 12 ($33.32 per hour). The current pay table is available at the E1 Exempt Pay Schedule. With continued employment, new hires move to the next step in the range after 6 months and annually thereafter. Cost of Living Adjustments increase wages in these ranges each fiscal year.
Schedule
Permanent, full-time position. Work hours: 8:00 AM – 5:00 PM.
Benefits
Eligible full-time and part-time employees receive a comprehensive benefits package including:
- Medical coverage
- Free dental, vision, and basic life insurance premiums after completion of eligibility period
- Paid time off, including vacation, personal, sick leave, and 11 paid holidays per year
- Childbirth, adoption, and foster care leave
- Education and development opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
- Public retirement systems (OPERS, STRS, SERS, HPRS) and optional deferred compensation (Ohio Deferred Compensation)
Benefits eligibility depends on a number of factors; the agency contact can provide specific information for this position.
Additional Information
- Background check required: The final candidate will undergo a criminal background check; some positions may require fingerprinting. Criminal convictions do not necessarily disqualify candidates.
- ADA Statement: Ohio is a Disability Inclusion State committed to providing access, inclusion, and reasonable accommodation in accordance with the ADA. For accommodations during the selection process, contact ada_public@jfs.ohio.gov.
- Drug-Free Workplace: The State of Ohio prohibits the use of marijuana (recreational/non-medical cannabis). This position may be subject to additional restrictions under the State of Ohio Drug-Free Workplace Policy (HR-39).
I should check if any sections are thin. All seem substantive.
I used for all headings. Used - for lists. Used
for prose.
I didn't repeat job title. I folded metadata into first paragraph.
I removed boilerplate: "All job postings will expire at 11:59 PM Eastern Time on the application deadline." - this is application instruction/boilerplate, removed. "Learn more about the office by visiting
for prose 3. Do NOT repeat job title as heading 4. Do NOT put Job ID/requisition numbers as headings - fold minor metadata into short
or drop 5. Preserve ALL substantive information; do NOT invent or summarize away detail 6. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions 7. Include a section ONLY when posting has real, specific content for it - never emit heading followed by filler/placeholder text 8. Never create Pay/Schedule/Benefits sections unless posting actually states them 9. Prefer few substantive sections over many thin ones 10. Output ONLY HTML fragment - no /, no markdown code fences Let me analyze the job posting content: - Organization: Job & Family Services Agency - Contact: odjfscareers@jfs.ohio.gov - Compensation: $33.32 (hourly? appears to be hourly rate) - Schedule: Permanent - Full Time - Work Hours: 8:00AM - 5:00PM - Classified Indicator: Classified - Union: Exempt from union - Primary Job Skill: Accounting and Finance - Who We Are section about ODJFS - Office of Unemployment Insurance Operations description - What You Will Do section - Job Duties list - Recommended Skills list - Skills list (more detailed) - Location information (three possible cities) - Compensation Information (Step 1 of pay range 12, link to pay table) - Additional Information (background check) - Why Work For The State Of Ohio (benefits) - Qualifications (experience/education requirements) - Job Skills: Accounting and Finance - ADA Statement - Drug-Free Workplace I need to structure this into appropriate sections. Let me think about the sections: 1. About the role / Overview - could combine "Who We Are" and "What You Will Do" 2. Responsibilities - from "Job Duties" 3. Requirements / Qualifications - from "Qualifications" section 4. Skills - from "Recommended Skills" and "Skills" sections (could combine) 5. Location - specific location info 6. Compensation / Pay - has specific compensation info ($33.32, pay range 12) 7. Schedule - has schedule info (Permanent - Full Time, 8-5) 8. Benefits - has "Why Work For The State Of Ohio" with benefits list 9. Additional Information - background check, ADA, Drug-Free Workplace But I should only include sections that have real content. Let me check each: - About the role: Yes, has "Who We Are" and "What You Will Do" - Responsibilities: Yes, "Job Duties" list - Requirements/Qualifications: Yes, specific qualifications listed - Skills: Yes, two skill lists - Location: Yes, specific cities and addresses - Pay: Yes, $33.32 and pay range info - Schedule: Yes, Permanent Full Time, 8-5 - Benefits: Yes, detailed benefits list - Additional Info: Background check, ADA, Drug-Free - could be a section I should not include sections with filler. All these have real content. Now, I need to fold minor metadata into short
or drop. The contact email, classified indicator, union status, primary job skill - these are metadata. I can put them in a short paragraph at the top or in relevant sections. The job title is "Unemployment Compensation Quality Assurance Specialist" - I should NOT repeat as heading. Let me structure the HTML: Start with a brief intro paragraph with metadata: organization, contact, classification, union, primary skill. Then sections:
About the role
- combine Who We Are and What You Will DoResponsibilities
- Job Duties as ulQualifications
- Qualifications as ul or p? It's a list of options, so ulSkills
- combine Recommended Skills and Skills as ulLocation
- location info as p and maybe ul for addressesCompensation
- pay infoSchedule
- schedule infoBenefits
- benefits listAdditional Information
- background check, ADA, Drug-Free But note: the rules say usefor section headings like "About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule". So I should use those exact headings where appropriate. "Requirements" and "Qualifications" might be similar. The posting has "Qualifications" section. I'll use "Qualifications" as heading. Also "Pay" vs "Compensation" - the posting says "Compensation: $33.32" and "Compensation Information". I'll use "Compensation" as heading. Now, let me write the HTML. I need to be careful to preserve ALL substantive information. No summarizing. Let me draft:
Organization: Job & Family Services Agency | Contact: odjfscareers@jfs.ohio.gov | Classified, exempt from union | Primary skill: Accounting and Finance
About the role
The Ohio Department of Job and Family Services (ODJFS) supports Ohioans and their families through programs including Cash and Food Assistance, Employment Services and Workforce Development, Unemployment Insurance, Adult Protective Services, and Child Support. The Office of Unemployment Insurance Operations (OUIO) administers Ohio's unemployment insurance program, providing short-term income to unemployed workers who lose their jobs through no fault of their own, reducing hardship for families and bolstering local economies.
Employees in this series help protect the agency's integrity by performing operational audits, reviewing documentation, checking for fraud risks, conducting spot checks, and assessing training. The work supports the mission to safeguard Unemployment Insurance (UI) programs through proactive detection, prevention, investigation assistance, and staff guidance. You will also support fraud investigations by assembling documentation packets for law enforcement when complex cases require external investigation or prosecution.
Responsibilities
- Audit staff work, processes, and policies
- Review account actions for fraud indicators and document findings
- Write reports and suggest policy or procedure changes
- Help develop training and coaching materials, including checklists, job aids, templates, and micro-trainings
- Complete audit documentation using agency systems and tools
- Prepare detailed law enforcement packets for investigations, including histories, audit logs, timelines, screenshots, action traces, notes, correspondence, and procedural reviews
- Support supervisors by reviewing daily operations, identifying process gaps, reporting audit trends, and assisting with continuous improvement
Qualifications
- 60 months of experience in unemployment compensation
- OR completion of undergraduate core program in business administration, public administration, or management-related program plus 36 months of experience in unemployment compensation and/or financial/claims processing quality assurance
- OR equivalent of Minimum Class Qualifications for Employment noted above
Skills
- Business administration
- State and federal unemployment laws
- Auditing principles and techniques
- Public relations and interviewing methods
- Supervisory and training practices
- Quality improvement methods
- How to gather, analyze, and classify information
- Use of computers and audit documentation systems
- Information and data analysis
- Compiling clear, accurate evidence for investigations
- Intermediate Excel skills, including advanced filtering and data analysis
- Clear written communication, free of spelling and grammar errors
- Preparing concise audit reports and law enforcement packets
- Strong organization and prioritization; able to manage multiple tasks and meet deadlines
- Handling sensitive and confidential inquiries professionally
- Strong critical thinking and appropriate escalation of findings
- Maintaining confidentiality and integrity in all audit and investigative work
Location
This position will be headquartered in an ODJFS facility in one of the following cities, with consideration given to proximity to the applicant's home address:
- Columbus: James A. Rhodes State Officer Tower, 30 E. Broad Street, Columbus, OH 43215
- Akron: 172 S. Broadway Street, Akron, OH 44308
- Dayton: 6680 Poe Avenue, Dayton, OH 45414
Compensation
Starting salary for non-state employees will be Step 1 of pay range 12 ($33.32 per hour). The current pay table is available at the E1 Exempt Pay Schedule. With continued employment, new hires move to the next step in the range after 6 months and annually thereafter. Cost of Living Adjustments increase wages in these ranges each fiscal year.
Schedule
Permanent, full-time position. Work hours: 8:00 AM – 5:00 PM.
Benefits
Eligible full-time and part-time employees receive a comprehensive benefits package including:
- Medical coverage
- Free dental, vision, and basic life insurance premiums after completion of eligibility period
- Paid time off, including vacation, personal, sick leave, and 11 paid holidays per year
- Childbirth, adoption, and foster care leave
- Education and development opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
- Public retirement systems (OPERS, STRS, SERS, HPRS) and optional deferred compensation (Ohio Deferred Compensation)
Benefits eligibility depends on a number of factors; the agency contact can provide specific information for this position.
Additional Information
- Background check required: The final candidate will undergo a criminal background check; some positions may require fingerprinting. Criminal convictions do not necessarily disqualify candidates.
- ADA Statement: Ohio is a Disability Inclusion State committed to providing access, inclusion, and reasonable accommodation in accordance with the ADA. For accommodations during the selection process, contact ada_public@jfs.ohio.gov.
- Drug-Free Workplace: The State of Ohio prohibits the use of marijuana (recreational/non-medical cannabis). This position may be subject to additional restrictions under the State of Ohio Drug-Free Workplace Policy (HR-39).
for all headings. Used - for lists. Used
for prose.
I didn't repeat job title. I folded metadata into first paragraph.
I removed boilerplate: "All job postings will expire at 11:59 PM Eastern Time on the application deadline." - this is application instruction/boilerplate, removed. "Learn more about the office by visiting
for prose. I didn't repeat job title. I folded metadata into first paragraph. I removed boilerplate: "All job postings will expire at 11:59 PM Eastern Time on the application deadline." - this is application instruction/boilerplate, removed. "Learn more about the office by visiting