Underwriting Technician

About the role

The Underwriting Technician supports underwriting units throughout the policy life cycle and provides services to various functions within the company as well as to external customers. The role assists team members and underwriters with complex situations and helps manage the ongoing workload to ensure operational efficiency.

Responsibilities

• Manage tasks related to the underwriting policy lifecycle, including data entry and file maintenance.
• Ensure the team meets productivity, quality, and timeliness standards.
• Process tasks accurately to maintain departmental productivity, quality, and timeliness standards.
• Process renewal information in the system.
• Review and maintain underwriting files to ensure “satisfactory” file completion.
• Oversee the submission inbox daily and support clearing submissions.
• Maintain a customer service mentality for both internal and external customers.
• Review and respond to complex situations in a timely manner.
• Other duties as assigned.

Requirements

• Strong Microsoft Office skills.
• Strong interpersonal and communication skills, both written and verbal.
• Ability to absorb technical information.
• Self-motivation and customer service skills.
• Experience working in the insurance industry or as an assistant (insurance knowledge preferred).
• Ability to use all Microsoft Office software and to be trained on Policy Administration/Claims systems.
• Ability to interact with all organizational levels.
• Basic computer skills and ability to use standard office equipment.
• Applicants must be authorized to work for any employer in the U.S.

Pay

The expected pay range for this role is $45,000 - $50,000. The specific offer will depend on an applicant’s skills and experiences and may be adjusted for geographic differential.

Benefits

• Medical, dental, vision, and life insurance.
• Short- and long-term disability.
• 401(k) plan with a 100% company match of a 6% contribution.
• Employee Assistance Plan.
• Health Savings Account (HSA).
• Flexible Spending Account (FSA).
• Health Reimbursement Account (HRA).
• Wellness program.
• Opportunities for professional development and advancement.