Underwriting Support Specialist II

Responsibilities

• Performs underwriting tasks as determined by supervising underwriting, within letter of authority, including new/renewal business screening, renewal, and endorsement underwriting, referring exceptions to the supervising underwriter.
• Review bind requests for completeness, follow up on missing items, and work with the underwriter to ensure all documentation and information is complete and acceptable.
• Convert bind requests into policy typing packets so that policies can be typed and issued.
• Manage diaries and follow-ups for information on accounts.
• Process endorsements.
• Rerate new and renewal accounts as required.
• Review all inspections and prepare findings for underwriters.
• Refer individual risks to underwriter that are beyond delegated authority.
• Communicate directly with agents on policy maintenance items.
• Other duties as requested by supervising underwriter.

Requirements

• Excellent verbal and written communication and computer skills required.
• Strong customer and team-oriented work experience and ethics.
• Familiarity with commercial insurance bureau and underwriting processes.
• The ability to work effectively independently and as a team is essential.
• Accurate math and data entry skills required.
• Ability to organize daily work responsibilities and meet deadlines.
• Ability to take initiative and recommend changes to improve operational performance.
• Knowledge of computers and company standard software programs, with intermediate knowledge of Excel.
• Excellent customer service skills are essential.
• Effective problem solving and attention to detail skills are essential.

Qualifications

Education or equivalent experience: High school diploma or G.E.D required. Additional college and/or insurance related course study is desirable.

Experience: Minimum of 2 years commercial casualty underwriting support experience preferably in a multi-state environment.