Underwriting Support Specialist

About the role

General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world’s most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network.

Key Responsibilities

• Partnering with regional underwriters and/or more senior UW Support employees in the end-to-end processing of new and renewal business.
• Evaluating new and renewal submissions against prescribed criteria to determine completeness.
• Identifying and resolving account alerts and blocks during the submission process to avoid account conflicts.
• Performing data analytics, remodeling, when necessary, referral documentation preparation and completion, as well as form checklist and working approval.
• Aid with training and oversight of less experienced support staff.

What We're Looking For

• Eager to learn from experiences and new situations, you’re great at navigating and switching between proprietary, vendor, web-based and standard computer systems, according to priorities.
• You’re also great at identifying problems and coming up with appropriate solutions.
• A customer service mindset and ability to proactively engage with a variety of clients and promptly respond to phone calls and/or emails is important too, as is the ability to maintain accurate and updated files.
• You’ll also need:
• 3+ years of related insurance experience and/or training, or an equivalent relevant combination of education and experience.
• The ability to work closely with underwriters and CoE partners to develop and deliver tailored solutions.
• Proficiency in Microsoft Office Excel, Word, and Power point.
• The attention to detail it takes to ensure accurate documentation.

Benefits

For positions based in Illinois, the base salary range is $65,000 - $72,000 and the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. In addition, we’re proud to offer a range of competitive benefits, a summary of which can be viewed here: 2026 Benefits Overview. Your actual compensation will be dependent on your skills, experience, and qualifications.

Schedule

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Benefits

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs).

Equal Opportunity Employer

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.