Underwriting Supervisor - Glatfelter Healthcare

About the Position

Glatfelter Insurance Group is seeking an Underwriting Supervisor for our Glatfelter Healthcare team. The position supports the Program Manager in managing the underwriting of an assigned Program including responsibility for profit and loss. The Underwriting Supervisor also demonstrates exemplary customer relationships with producers and all Glatfelter associates through demonstrated professional communications skills.

Key Responsibilities

• Manages the daily underwriting of the property & casualty book of insurance business within delegated underwriting authority to assure adherence to GIG underwriting guidelines and appropriate risk selection and pricing.
• Maintains workflow and processing issues within assigned territory and may maintain underwriting responsibility for an assigned group of agents.
• Monitors employee’s adherence to authority delegation, oversees underwriting activities through internal referrals, file reviews and periodic internal audit.
• On a referral basis, accepts, rejects or requests additional information from the submitting client.
• On a referral basis, receives and reviews new business submissions for completeness and acceptability.
• Reviews exception renewals in accordance with guidelines and recommends pricing and coverage changes.
• Reviews and takes appropriate action within their authority on any transaction(s) that exceed the written underwriting authority of the Underwriter.
• Maintains OnBase files consistent with standard file procedures.
• Evaluates the performance of direct reports on an ongoing basis and provides feedback and coaching, as needed, and conducts annual performance reviews on a timely basis.

What We're Looking For

• BA degree in insurance, business or related field preferred or appropriate industry related experience.
• Must attain or be working toward AU, CPCU, ARM designation or comparable higher insurance education.
• Must have a minimum of five (5) years commercial lines underwriting or related experience in either an insurance company or in an agency.
• Must have or attain within three (3) months and maintain current property-casualty license for resident state and other licenses as required.
• Prior supervisory experience required.
• Demonstrated understanding and knowledge of GIG underwriting authority and underwriting rules, risk selection and pricing, available coverage, industry and regional issues and trends.
• Demonstrated ability to work with agency distributors toward desired outcome; relationship building.
• Mental ability required to properly equate exposure with premium and understand significance of management reports and actuarial reviews.
• Demonstrated leadership and coaching ability.
• Accountable, confident and self-directed with the ability to work independently and function as a team leader and a team player.
• Strong written and verbal communication skills with the ability to communicate to a wide variety of personalities in one on one and group meetings and through formal presentations.
• Ability to influence others to desired outcome.
• Ability to cope with stressful situations.
• Organizational skills and ability to handle tasks on a priority basis required to maintain consistent high quality and quantity of work.
• Ability to provide direction to all underwriting staff within the respective assignment and to manage and monitor production within the underwriting teams.
• Demonstrated proficiency in use of Microsoft Office applications including Word and Excel.
• Additional knowledge and skills as detailed in the Underwriting Skill Matrix.

Why Choose Glatfelter?

• Honored to have been named a Best Place to Work in PA since 2005.
• Proud to offer a range of employee benefits and resources that help you protect what matters most - your health care, savings, financial protection and wellbeing.
• Provides 17 paid holidays, including a personal holiday and mental health and wellness day.
• Offers a variety of leaves for personal, health, family, and volunteer needs.
• Believes in fostering our associates' development and offers a range of learning opportunities for associates to hone their professional skills to position themselves for the next steps of their careers.
• Has a tuition reimbursement program for eligible associates to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress.

Equal Opportunity Employer

Glatfelter is an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At Glatfelter, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability.