Underwriting Operations Manager

About the role

Manages and coordinates the operational activities for Home Equity underwriting teams. Ensures quality service and effective operations support for all of the assigned internal and external customers. Administers corporate policies and procedures and ensures compliance with applicable laws and regulations.

Responsibilities

• Effectively manages staff that may range from lower level non-exempt through exempt level professionals.
• Administers corporate policies and procedures and ensures compliance with applicable laws and regulations.
• Participates in the review and recommendation of operational systems and procedures affecting assigned units, coordinating system conversions from an operations perspective.

Requirements

Considerable knowledge of Mortgage Operations functions, systems, policies and procedures. In-depth understanding and practical application of applicable laws and regulations. Strong managerial and leadership skills. Well-developed customer relations skills. Effective interpersonal, verbal and written communication skills. Ability to manage multiple tasks/projects and deadlines simultaneously. Proven success coaching and developing teams in a production environment.

Qualifications

Bachelor’s degree, or equivalent work experience. Typically eight to 10 years of relevant experience.

Skills

Not specified.

Benefits

Healthcare (medical, dental, vision)

Basic term and optional term life insurance

Short-term and long-term disability

Pregnancy disability and parental leave

401(k) and employer-funded retirement plan

Paid vacation (from two to five weeks depending on salary grade and tenure)

Up to 11 paid holiday opportunities

Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Pay

$98,175.00 - $115,500.00

Schedule

U.S. home-based remote