Unassigned General Manager

About the role

Our General Managers have the great and challenging role of overseeing all aspects of the store with a "treat it like you own it" philosophy. Our stores operate on a one-shift-model. Our leaders start as early as 4am to do the first bake and open the store. During the day you'll make sure the store is audit ready, catering/mobile/in-store orders are executed, and the customers have an exceptional experience. During breakfast and lunch rushes GMs float in all positions where needed, keep up on breaks, and generate good customer survey results. When the doors close at 2pm it usually takes 30-45 minutes to close and prep for the next day. You can squeeze in the schedule, order, or inventory but favorite admin times are before everyone comes in and after everyone leaves. Take the daily deposit to the bank and you're done well before dinner time! We prepare you to manage all of that with 5 weeks of training.

Responsibilities

• Oversee all aspects of store operations
• Start as early as 4am to do the first bake and open the store
• Ensure the store is audit ready
• Execute catering, mobile, and in-store orders
• Ensure customers have an exceptional experience
• Float in all positions where needed during breakfast and lunch rushes
• Keep up on breaks for team members
• Generate good customer survey results
• Handle closing and prep for the next day (30-45 minutes after 2pm close)
• Manage schedule, ordering, and inventory
• Take daily deposit to the bank

Requirements

• 1-3 years prior General Manager or Assistant General Manager experience in a restaurant setting
• Hands-on operator who can simultaneously motivate and inspire the team
• Tried and true strategies for achieving food cost goals and labor targets
• Ability to recruit quality team members and develop internal talent
• Must be at least 18 years old

Qualifications

• Prior exposure to P&L analysis is valuable

Pay

Competitive Pay - $68,000 with an attainable quarterly bonus (over 60% of our GMs were bonused last year). Starting pay is subject to Local and State Minimum Wage regulations; ranges reflect what employer reasonably and in good faith expects to pay for such position.

Benefits

• Medical, dental, vision, HSA/FSA, disability, life insurance
• 401K + company match
• No nights/no evenings - operating hours 6am-2pm
• Paid Time Off (PTO) - accrue 180 hours in first year
• Growth opportunities - 80% of new District Managers in 2022 were promoted from GM
• Pet insurance
• Tuition reimbursement
• Adoption assistance
• Discounts on tickets, Sprint, Quicken Loans, and company swag
• Employee Assistance Program for all employees and family

Schedule

No nights/no evenings - operating hours 6am-2pm. Stores close at 2pm.