Unarmed Security Professional

We're looking for dependable, professional, and customer-focused individuals to join our growing security team in Cincinnati. This role is currently designed as a flex position, providing coverage when team members are unavailable, with the opportunity to grow into a regularly scheduled position as operations expand. Ideal for those who are reliable, enjoy working evenings and weekends, and want to build a career with a company redefining the security industry.

About the role

We believe security is about much more than standing watch. We are raising the standard through emotional intelligence, de-escalation expertise, customer service excellence, professionalism, and continuous training and career development.

Responsibilities

• Conducting routine patrols of assigned properties
• Monitoring facilities and reporting suspicious activity
• Enforcing access control procedures
• Responding to incidents and emergencies professionally
• Completing detailed incident and activity reports
• Monitoring security equipment and reporting concerns
• Assisting with investigations when necessary
• Maintaining a professional, approachable presence
• Providing outstanding customer service to clients, employees, and visitors
• Supporting a safe and positive environment at all times

Requirements

• Must be at least 18 years old
• Willing to complete fingerprinting for the Ohio PISGS Unarmed Security License (fingerprinting cost reimbursed after two shifts)
• Strong communication and interpersonal skills
• Ability to remain calm and professional during stressful situations
• Strong attention to detail
• Ability to prepare accurate reports and documentation

Qualifications

Success in this role isn’t measured by years of experience alone. We value individuals who are:

• Reliable and punctual
• Calm under pressure
• Professional and respectful
• Friendly and approachable
• Strong communicators
• Observant and detail-oriented
• Coachable and eager to learn
• Comfortable interacting with people from all backgrounds
• Committed to delivering exceptional service

Candidates with backgrounds in customer service, hospitality, retail, military, public safety, or security are encouraged to apply.

Preferred Qualifications

• Previous security experience
• Patrol or surveillance experience
• Knowledge of access control procedures
• Conflict resolution and de-escalation skills
• First Aid and CPR certification (preferred but not required)
• Customer service or hospitality experience

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications or analyzing resumes. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are made by humans.