Unarmed Security Officer - MA

Duties/Responsibilities

• Secure the designated station with attention, discipline, and professionalism.
• Check in facility visitors, guests, and employees.
• Ensure security SOPs are followed with strict adherence.
• Complete routine patrols of the facility interior and perimeter to ensure security checkpoints are secure on multiple levels.
• React to and report on-site security-related issues swiftly and without hesitation.
• Monitor facility security cameras to ensure the safety and security of employees and company property.
• Ensure that security room, gates, doors, locks, and camera systems are in working order during designated shifts.

Required Skills/Abilities

• Must be at least 21 years old, as required by Massachusetts state law.
• Valid state ID or Driver's License.
• Strong experience in de-escalation training, conflict resolution, self-defense, and crowd control.
• Ability to walk the facility and climb stairs for most of the shift.

Education And Experience

• A High School Diploma or GED is required.
• 2+ years of experience as a security officer, law enforcement, or military.
• 2+ years of experience in customer service.
• First Aid/CPR certification is strongly preferred.

Physical Requirements

• Ability to stand and walk for extended periods, including interior and exterior patrols and regular use of stairs.
• Ability to respond quickly to incidents, including moving at a brisk pace or short jogs, and to safely escort or physically support individuals when trained and required.
• Ability to lift, carry, push, or pull objects weighing up to 50 pounds, such as doors, gates, and security equipment.
• Comfortable working in indoor and outdoor environments with exposure to noise, changing temperatures, weather, and other facility conditions.
• Sufficient vision and hearing, with or without corrective devices, to observe surroundings and respond to alarms, radios, and access control systems.

Work Schedule (Exempt)

• This is a full-time, exempt position.
• The role requires the flexibility to work the hours necessary to meet business needs, which may include extended hours, weekends, and holidays.
• Work schedules and expectations may be adjusted based on operational priorities and organizational demands.