Unarmed Security Guard

About the role

Windwalker Security Guards are entrusted with creating a safe, secure, and welcoming environment across the college campus. More than traditional security professionals, our team serves as ambassadors for the institution—providing exceptional customer service while supporting the college's academic mission, diverse community, and commitment to inclusion.

Responsibilities

• Manage visitors at access control points with utmost courtesy, decisiveness, and professionalism.
• Consistently maintain a professional appearance and demeanor.
• Validate strict compliance with security standards.
• Emphasize interaction with affinity participants such as local, state police, and DHS.
• Ensure high standards of conduct and zero tolerance for non-professional behavior.
• Implement effective and transparent employee discipline procedures.
• Establish high touchpoints between contract employees, client management, and company managers.
• Prepare for and respond effectively to potential crises.
• Provide high-level customer service to clients through daily interactions with students, staff, faculty, and visitors.

Requirements

• A high school diploma or GED.
• At least 18 years old.
• Pass a background check.
• Ability to react quickly to a changing environment.
• Advanced ability to respond to security breaches and threats.
• Comfortable performing tasks such as kneeling, carrying, bending, walking, and standing for extended periods.
• Excellent interpersonal, written, and communication skills.
• Possess an ability to be flexible and perform a variety of security duties.

Preferred Qualifications

• A minimum of two years’ experience in a similar role.
• Knowledge of security systems and surveillance equipment.
• CPR, First Aid, AED, NARCAN, MOAB, or ACT I, II, or III Certifications.
• An associates degree or greater in Criminal Justice related studies.
• Experience in documenting, observations, customer service, and security procedures.
• Previous concierge experience.

Benefits

Windwalker Group Guards will be responsible for managing visitors at access control points with a combination of utmost courtesy, decisiveness, and professionalism. They will consistently maintain a professional appearance and demeanor, validate strict compliance with security standards, emphasize interaction with affinity participants such as local, state police, and DHS, ensure high standards of conduct and zero tolerance for non-professional behavior, implement effective and transparent employee discipline procedures, establish high touchpoints between contract employees, client management, and company managers, prepare for and respond effectively to potential crises, and provide high-level customer service to clients through daily interactions with students, staff, faculty, and visitors.

Pay

The pay for Windwalker Group Guards is $22.05 per hour.

Schedule

We currently have full-time openings on the first and second shifts for the upcoming school year. Interviews have begun!