Unarmed Security Guard
About Windwalker Group
Windwalker Group is an award-winning, Minority-Owned business with over 25 years of experience delivering innovative solutions to help organizations grow, thrive, and achieve lasting success. Guided by our commitment to excellence, we specialize in security and preparedness, professional development, and cutting-edge technology solutions. Our diverse offerings include building security design, concierge services, security guards, access control, cybersecurity, customized training programs, project management, and multimedia solutions. We tailor each solution to meet the unique needs of our clients, ensuring exceptional results that safeguard assets, enhance expertise, and foster continued success. At Windwalker, our mission is to deliver innovative security and professional development solutions that empower organizations, protect communities, and drive lasting success through excellence and care.
About the Role
Our Emerson College team seeks strong customer service guards who have weekend availability to join our team. Pay $22.05 openings across the first, second, and third shifts.
Responsibilities
- Management of visitors at access control points with a combination of utmost courtesy, decisiveness, and professionalism
- Consistently resolute professional appearance and demeanor of public-facing employees
- Validate strict compliance with security standards
- Emphasis on interaction with affinity participants such as local, state police, and DHS
- Ensure high standards of conduct/zero tolerance for non-professional behavior
- Effective and transparent employee discipline procedures
- High touchpoints between and among contract employees, client management, and company managers
- Preparedness planning for effective response to potential crises
- Provide high level customer service to clients through daily interaction with students, staff, faculty and visitors
Required Qualifications
- High school diploma or GED required
- Must be at least 18 years old
- Ability to pass a background check
- Ability to react quickly to a changing environment
- Advanced ability to respond to security breaches and threats
- Comfortable kneeling, carrying, bending, walking, and standing for extended periods of time
- Ability to inform personnel and visitors of security procedures
- Excellent interpersonal, written, and communication skills
- Possess an ability to be flexible and perform a variety of security duties
Preferred Qualifications
- A minimum of two years' experience in a similar role preferred
- Knowledge of security systems and surveillance equipment preferred
- CPR, First Aid, AED, NARCAN, MOAB, or ACT I, II, or III Certifications highly preferred
- Associates degree or greater in Criminal Justice related studies
- Experience in documenting, observations, customer service and security procedures
- Previous concierge experience