Unarmed Protective Services Officer – Chester Emergency Center and Occupational Health

Job Summary

The Protective Services Officer provides internal and external safety/security functions to support the general safety of BSMH facilities to include participation in investigations and detentions when warranted.

Essential Functions

• Protects patients, visitors and employees by providing escorts, patrolling grounds, and mitigating environment of care safety hazards.
• Deters criminal activity through routine patrols of all hospital property to include all parking lots and decks.
• Enforces policies e.g. parking regulations, visitation policies, drug enforcement, and tobacco free/smoking policy.
• Maintains surveillance of hospital activity on closed circuit television to be alerted to any escalating situations that may require protective services involvement.
• Intervenes in patient, visitor and/or staff confrontations as appropriate.
• Documents all duties performed to include completion of daily activity logs and incident reports.

Education

High school diploma or GED (required)

Vocational/Technical Degree (preferred)

Required Licensing & Certifications

• Valid driver’s license (required)
• BLS Basic Life Support – American Heart Association (required within 6 months of hire)

Experience

1-2 years of security, law enforcement, or military experience (preferred)

Skills & Abilities

• Hard/Tech/Clinical Skills: Basic skills using Microsoft Word
• Soft/Interpersonal Skills: Effective Communication, Active Listening, Empathy, Conflict Resolution
• Training: Non-Violent Crisis Intervention Training (Required within 6 months of hire)

Pay

Range: Minimum: $18.11 Maximum: $27.17

Benefits

Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
Tuition assistance, professional development and continuing education support

About the Role

Unarmed Protective Services Officer – Chester Emergency Center and Occupational Health

Qualifications

Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Skills & Abilities

Hard/Tech/Clinical Skills: Basic skills using Microsoft Word
Demonstrate proficiency in the use, maintenance, and safety protocols for defensive tools and restraint equipment (e.g., batons, handcuffs, body-worn cameras, soft restraints), in alignment with healthcare regulations and organizational policies.
Maintain strong technical skills in radio communication, report writing, surveillance systems, and access control software, with the ability to accurately document incidents and coordinate effectively with clinical teams and law enforcement.

Benefits

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability.