UKG PRO WFM Solution Consultant - Healthcare Advanced Scheduling – Full-time - Remote (USA )

About the role

At Improv, we are committed to transforming the HCM and WFM industry through a strategic focus on Strategy, Process, and People. We deliver solutions that meet our clients' needs, not just the latest trend. We partner with the best in the industry to broaden our capabilities and achieve our clients' business outcomes.

We empower our team with a culture of innovation, trust, and open communication, ensuring our people bring their best every day. Our work impacts millions of lives around the globe. We are always looking for great teammates who share our passion for meaningful work that makes a real difference.

Responsibilities

• Participate in the full lifecycle of UKG product implementation from discovery through design, build, test, and user adoption.
• Discover and analyze client business requirements, business processes, and business needs.
• Create usable documentation, including audit findings, business requirements, and product design documents.
• Translate findings and product design documentation into properly configured applications (Timekeeping, Scheduler, etc.).
• Actively participate, and as needed, lead testing and quality assurance activities for the projects.
• Aid with change management and user acceptance testing.
• Work closely with Project Managers, communicating and understanding the goals required to complete the required tasks on time and within budget.
• Maintain the internal project management system up to date with all time worked, task status, and related documentation.
• Maintain current in-depth technical, functional, and operational knowledge of UKG PRO WFM (Dimensions).
• Experience with UKG Workforce Central and understanding of Workforce Central vs. PRO WFM differences is helpful but not required.
• Experience with UKG Pro and understanding of joint implementations is helpful but not required.
• Experience with implementing scheduling workforce management in healthcare industry.

Requirements

• Minimum 5 years UKG experience with completing full implementations of UKG Workforce Central/Dimensions and/or at least 3 UKG PRO WFM projects live as lead consultant for Advanced Scheduling.
• End-to-end experience with the following Dimensions modules: Timekeeping, Advanced Scheduling.
• Ability to assist with Business Structure Workshops in relation to Scheduling.
• Ability to consult and provide best practice recommendations based on healthcare industry standards for scheduling and timekeeping.
• Completed UKG PRO WFM Advanced Scheduling Partner/Employee training.
• Exemplary customer service skills with demonstrated ability to effectively develop and maintain client relationships.
• Excellent oral and written communication skills.
• Bachelor's Degree or equivalent in Computer Science or related field (or equivalent experience).

Knowledge, Skills, and Abilities

• Experience with UKG PRO WFM Advanced Scheduling certification.
• Proven track record of healthcare consulting.
• Understanding of UKG Navigator, Paragon, and Launch methodology/tools.

Benefits

• Access to medical, dental, and vision insurance through Cigna, with the majority of the employee cost covered by the employer.
• Employer funding to HSA accounts and FSA access.
• Access to a 401(k) through Vanguard with a guaranteed employer contribution.
• Flexible vacation policy that allows you to manage your schedule and rest and recharge when you need to.
• Ten (10) holidays with flexibility based on what is important for you and those you love.
• Family-friendly benefits, extended parental leave for when you need to spend critical time with new family members, employer-paid short-term and long-term disability, employer-paid life insurance, and access to additional life insurance, hospital coverage, accidental coverage, discounted mental health support, and more.