UKG Analyst

About the role

This position is fully on-site in Garner, NC or Goldsboro, NC with travel to both locations.

Key Responsibilities

• Provides support and expertise in areas such as reporting, benefits, payroll, core HR, talent management, time & attendance, compensation, and learning, ensuring smooth operation and effective use of the HR system(s).
• Identifies, troubleshoots, and resolves system-related issues, ensuring the system remains fully operational.
• Tracks and documents software issues, ensuring timely resolution and follow-up.
• Evaluates current HR processes, tools, and systems, providing recommendations for enhancements, simplification, or development.
• Documents resolutions and communicates solutions effectively to all relevant parties.
• Collaborates with business leaders to develop training materials and toolkits, delivering training sessions as needed to support user adoption and maximize system efficiency.
• Researches, designs, and manages standardized reports or creates ad hoc reports and data queries to support business unit needs and decision-making.
• Maintains oversight and/or participates in system integrations, automation, and/or process optimizations, resolving any errors or issues that arise to ensure seamless data flow.
• Develops functional specifications and configures system based on user needs and requirements. Conducts thorough testing and user acceptance testing of new configurations, features, and system upgrades to ensure functionality and alignment with business needs.
• Supports change management activities which may include documenting configuration and testing in accordance with established change management practices.
• Stays informed of product releases and new system functionalities, evaluating their potential benefits for the organization and implementing as needed.
• Develops strategic relationships with business users to understand internal customer needs and provide recommendations for continuous system improvements and enhancements.
• Collaborates cross-functionally partnering closely across IT and HR.
• Ensures data security and compliance with all relevant regulations and policies.

Minimum Qualifications (Educations & Experience)

• A high school diploma, GED, or equivalent
• 3+ years of relevant experience
• Will consider a combination of 1+ year of experience with a relevant Associate’s or Bachelor’s degree (i.e., HR, Business, IT, etc.)

Butterball Core Competencies

• About Caring about people, valuing contributions, and empowering to succeed is the Butterball Way.
• We recognize the value that different perspectives and cultures bring to Butterball and seek to create an environment where everyone can thrive.
• About Safety First: We put safety first. The health, safety, and well-being of our people, products, and turkeys is everyone's responsibility and everyone's jobs.
• About Integrity: We trust each other to do the right thing. We act with integrity and gain the confidence and trust of others through honesty, respect, and authenticity.
• About Stewardship: We take care of what matters. We are accountable to our commitments and take responsibility for the well-being of our teams, our quality, our customers, our business, our brand, and our communities. We are always answerable for our actions and those we lead.
• About Enthusiastic Attitudes: We create a climate where everyone feels they belong and can be engaged, every day. Where our people are enthusiastic and motivated to do their best and work together to make great things happen.
• About Continuous Improvement: We are committed to continuous improvement. We challenge ourselves and our company to constantly learn, develop, grow, improve, and innovate.

Essential Knowledge, Skills, And Abilities

• Solid written/verbal communication, customer service, collaboration, and interpersonal skills
• Firm time-management, problem-solving, multi-tasking, and prioritization skills with the ability to deliver on multiple concurrent projects and priorities in a fast-paced environment
• Ability to develop and maintain strong, effective internal customer/business partner relationships
• Skilled at reporting, data review, identifying trends, and troubleshooting routine issues
• Proficient with Microsoft Suites (Word, Excel, PowerPoint, Outlook, Teams, SharePoint, etc.) and various Human Resources Information Systems (HRIS) (e.g., UKG, SAP, Workday, Cornerstone, Phenom, PlanSource, etc.)
• Ability to identify and support opportunities for optimization and process improvements
• Sound judgment
• Ability to learn and apply new technologies
• Ability to learn policies to ensure compliance and security
• Skilled at creating detailed technical and non-technical documentation

Preferred Knowledge, Skills, And Abilities

• 2+ years of experience in manufacturing or industrial environment
• UKG Pro &/or WFM experience

Physical Demands

• While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, keyboard, and occasionally lift up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, depth perception, color vision and the ability to adjust focus.
• Working Conditions: Work will be performed in a variety of conditions including a climate-controlled office environment(s) and in a manufacturing plant environment with varying conditions, such as cold areas, wet areas, warm areas, chemicals, and other site conditions.
• This position requires the individual to wear and work in personal protective equipment while in the manufacturing environment.
• The noise level of the office environment is usually moderate; the noise level in the manufacturing environment may exceed 85 DBA and require hearing protection.
• Willingness and ability to travel up to 10% of the time.