UI/UX Researcher

About the role

Diversified Services Network, Inc. (DSN) is seeking a full-time UI/UX Researcher to join our team in Chillicothe, IL. We offer full benefits, PTO, 401k, and more!

Responsibilities

• Translate research and testing findings into actionable, prioritized recommendations for UI designs.
• Clarify user, customer, and business needs, and translate them into concepts for compelling interactions and user experience.
• Facilitate quantitative and qualitative research using sound research methodologies.
• Integrate user research into product designs and design practices.
• Communicate prototype requirements to designers to support testing and iteration.
• Create shareable UX artifacts based on research and team activities, such as journey maps, storyboards, and user flows.
• Document the overall UX strategy - including UI, physical attributes, and guiding principles - for use across downstream partners.
• Prioritize the research needs and backlog based on the product roadmap.

Requirements

• 5+ years of experience in UX research and applied knowledge of user experience best practices, preferably within a corporate or B2B environment.
• B.S. or higher in Human Computer Interaction, Human Factors, Psychology, or a related UX field, or 7+ years of relevant experience in lieu of a degree.
• Demonstrated empathy through the organization and synthesis of stakeholder and user sentiment, with an openness to listen and learn from opportunities to understand user needs.
• Adaptive thinking with the ability to pivot quickly as requirements and product understanding evolve, treating challenges as learning opportunities while confidently making independent decisions.
• Thorough understanding of UI best practices, UI design, and essential graphic design theory.
• Proven ability to produce results both independently and collaboratively in a team environment.
• Proficiency with UI layout, spec, and prototyping tools.
• Experience managing multiple projects and deadlines simultaneously.
• Experience with mixed-method HMI research.
• A portfolio demonstrating expertise and the ability to clearly articulate your process.
• Outstanding communication, organization, time management, and interpersonal skills.
• Exceptional data storytelling capability.

Preferred Qualifications

• Project management experience.
• Experience in automotive or other adjacent industries.

Benefits

• 401(k)
• Dental insurance
• Vision Insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Paid Holidays

Schedule

This is a hybrid position based in Chillicothe, IL, requiring 2-3 days per week onsite. Candidates must be local to the area and able to transition to full-time onsite work if required.

Pay

Salary expectations: $95,000 - $98,000 per year.

Contact

Please follow the link to our website for a list of job openings in Engineering, IT, Project Management, and more! https://www.dsnworldwide.com