UI/UX Designer

Job Family Application Development Consulting Travel Required Up to 25% Clearance Required None Guidehouse is seeking a UI/UX Designer to lead the design of the next-generation Revenue Cycle Management (RCM) platform experience. This role is responsible for creating intuitive, scalable, and role-aware user experiences that unify dashboards, operational workflows, AI assistants, analytics, and agent-driven capabilities into a single platform. The designer will work closely with Product Managers, Architects, AI Engineers, Data Engineers, and RCM SMEs to develop a modern management console that enables operational teams, supervisors, executives, and client stakeholders to manage the revenue cycle from a single entry point. This role focuses on creating human-centered experiences that reduce workflow friction, increase productivity, simplify decision making, and enable responsible adoption of AI across RCM operations. What You Will Do Define platform-wide UX strategy and design standardsDesign the GMS RCM management console and unified operating experienceCreate experience profiles for different user personas and operational rolesDesign dashboards, scorecards, KPI views, work queues, alerts, and workflow experiencesDesign AI-assisted user journeys including copilots, chat interfaces, recommendations, and approval workflowsCreate workflow visualizations for claims, denials, AR, coding, billing, and client operationsDesign human-in-the-loop review and approval experiences for AI-generated actionsDevelop wireframes, mockups, prototypes, and design systemsConduct persona mapping, journey mapping, and workflow analysis with business stakeholdersDesign responsive experiencesCollaborate with engineering teams to ensure implementation fidelitySupport usability testing and continuous experience optimizationEstablish design governance standards and accessibility requirements What You Will Need Minimum of THREE (3)+ years of overall work experience.Skills related to: Enterprise UI/UX design, Human-centered design methodologies, User journey mapping and service design, Dashboard and analytics experience design, Workflow-driven application design. AI assistant and conversational UX design, Information architecture and navigation design and Design systems and component librariesKnowledge of Figma, Adobe XD, Sketch, or equivalent toolsData visualization and KPI presentationPersonal development and role-based experience modelingUsability testing and user researchAccessibility (WCAG) standardsResponsive web application designExperience designing AI-enabled business applicationsExperience designing enterprise applicationsExperience building complex workflow-oriented platformsStrong portfolio demonstrating dashboard and operational application designExperience working with product and engineering teams in Agile environmentsExperience translating business requirements into intuitive user experiencesExperience designing role-based experiences and permissions-aware applicationsUnderstanding of modern UX patterns for analytics, workflow, and AI-enabled systems What Would Be Nice To Have Experience in healthcare revenue cycle operationsExperience with healthcare analytics platformsExperience designing conversational AI or copilot experiencesFamiliarity with agent-based workflow systemsExperience designing operational management consolesExperience with data-intensive applications and KPI reportingExperience supporting regulated environments The annual salary range for this position is $98,000.00-$163,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits Include Medical, Rx, Dental & Vision InsurancePersonal and Family Sick Time & Company Paid HolidaysPosition may be eligible for a discretionary variable incentive bonusParental Leave and Adoption Assistance401(k) Retirement PlanBasic Life & Supplemental LifeHealth Savings Account, Dental/Vision & Dependent Care Flexible Spending AccountsShort-Term & Long-Term DisabilityStudent Loan PayDownTuition Reimbursement, Personal Development & Learning OpportunitiesSkills Development & CertificationsEmployee Referral ProgramCorporate Sponsored Events & Community OutreachEmergency Back-Up Childcare ProgramMobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.