UI/UX Analyst

About the role

The UI/UX Analyst will lead User Interface and Experience requirements gathering, usability and functionality testing, and deployment activities for software and cloud-based applications to support the US Postal Services' Inspector General's Office (OIG).

Responsibilities

• User-Centric Design Leadership: Champion user-centric design principles throughout the organization. Collaborate with cross-functional teams to ensure alignment with business goals and user needs.
• Conduct comprehensive usability assessments using various methods (user testing, heuristic evaluation, etc.). Identify pain points in existing software products and propose enhancements.
• Leverage user data and analytics to inform design choices. Translate insights into actionable recommendations for iterative improvements.
• Create high-fidelity wireframes and prototypes that align with user expectations. Define interaction patterns for seamless user journeys.
• Mentor junior team members and provide guidance on best practices. Collaborate with UI designers, developers, and product managers to deliver exceptional user experiences.

Requirements

• 7+ years of experience in UI/UX analysis, with a track record of successful projects.
• Advanced proficiency in usability testing, user research, and interaction design.
• Expertise in industry-standard tools such as Sketch, Figma, or Adobe XD.
• Solid understanding of front-end development technologies (HTML, CSS, JavaScript).
• Problem solving/Adaptability: the ability to identify and proactively respond to issues, resolve conflicts, and find creative solutions to pain points.
• Analytical skills: the ability to analyze data, feedback, and metrics to derive meaningful insights and make data-driven decisions.

Skills

• UX & UI project analysis and deployment experience in the federal government vertical.
• Outstanding communication skills.

Desired Experience/Skills

• Public Trust - Candidates for this position must be submitted for a background investigation in order to satisfy government requirements.

Pay

Competitive and comprehensive benefits and compensation package, including health, dental, vision, life insurance, long term disability, short term disability, retirement, 401(k), flexible leave policy.

Schedule

On-site 4 days a week at our USPS customer site in Arlington, VA.