UHNW Senior Mortgage Consultant

About the role

Morgan Stanley Private Bank, National Association (“MSPBNA”) is seeking to hire candidates for the position of Senior Mortgage Consultant for the Morgan Stanley Home Loans team. The ideal candidate will be a subject matter expert in jumbo mortgages, complex income and assets and have a high degree of comfort engaging with affluent clients and their advisors.

Responsibilities

• Form deep working relationships with Financial Advisors and Personal Bankers and assist in providing expert advice and problem-solving skills to help meet client mortgage needs.
• Work as part of a team assigned to a Complex/Branch level coverage and grow the market share through business referrals.
• Provide expert advice and problem-solving skills to help meet client mortgage needs.
• Act as the “face” of the business by owning the client experience up to and including loan registration.
• Work directly with Private Bankers (Field Sales) to help reach each complex/Branch growth targets.
• Maintain and follow up on a pipeline of client referrals.
• Analyze financial information to make an initial assessment regarding whether the clients and the property may qualify for a particular lending solution and find the best option to meet the clients' needs.
• Participate in business partners' events and office activities which promote our internal Home Loan team.
• Partner with Mortgage Specialist Team to ensure the seamless transfer of the loan application in a timely manner once the intent to proceed has been received.
• Manage multiple responsibilities that include inbound/outbound queue management, multiple call campaigns, and various bank initiatives, along with intense client follow-up.
• Knowledge of the laws and regulations that govern consumer lending, including fair lending, privacy, RESPA, and TRID.
• Obtain documents to satisfy conditions for underwriting approval and product/pricing negotiations as necessary.
• Provide perspective and feedback relative to client experience enhancements and process efficiencies.

Qualifications

• 4-8 years of relevant private wealth experience (Sales and/or Operations preferred).
• Established track record of developing and maintaining client relationships in a Sales or Operational setting.
• Proven track record of meeting individual and organizational production goals while managing ongoing communication with a large client base.
• High school diploma or equivalent required.
• Eligible for employment with an FDIC-insured institution and able to register with the Nationwide Mortgage Licensing System & Registry (“NMLS”) as a mortgage loan originator.