UC Case Aide - Bilingual (English/Spanish)

About the role

Bethany Christian Services is a non-profit organization working across 29 states to support children, foster families, and refugees. As a UC Case Aide, you will assist unaccompanied children and older youth in their journey towards family reunification and adulthood.

Responsibilities

• Provide transportation to clients for medical appointments, legal appointments, hearings, and other social agencies.
• Effectively report the behavior of children during transportation to foster parents and the treatment team.
• Assist with intake and discharge related transportation, including travel between states for reunification with sponsors.
• Support the medical team with administrative tasks as needed.
• Offer language interpretation services for clients attending community appointments.
• Supervise youth in classrooms, as needed.
• Maintain professional boundaries and participate in continuous training in the Sanctuary Model of Care.
• Participate in Bethany-sponsored events as requested.
• Perform other duties as assigned.

Requirements

• High School Diploma or equivalent.
• Bilingual: English and Spanish.
• Knowledge of trauma and willingness to be trained in the Sanctuary Model of Care.
• Demonstrated organizational skills.
• Excellent verbal and written communication skills.
• Willingness and ability to provide language interpretation services.
• Ability to provide excellent and compassionate customer service.
• Strong attention to detail and reliability with time-sensitive tasks.
• Computer skills sufficient for essential functions, including knowledge of Microsoft Office Suite.
• Valid driver's license with at least 3 years of driving experience in the U.S.
• Pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate insurance coverage.
• Pass a criminal history screen, including state and local child protection agency registries.
• Integrity and good moral character to provide appropriate care.
• Relevant experience and/or qualifications to work with these clients and clients with special needs.
• Properly trained and licensed, as necessary.
• Proof of immunity to vaccine-preventable diseases transmitted by the respiratory route.

Qualifications

• Experience in a team environment.
• Professional development and career growth opportunities.
• Comprehensive health insurance (medical, dental, and vision).
• 403(b) retirement plan with employer match eligibility.
• Generous time off (11 paid holidays, PTO YourWay, paid parental leave, separate sick and paid absence banks).
• Education reimbursement for qualifying individuals.
• Employee assistance and wellness program.
• Employer-paid long-term disability and group term life insurance.

Benefits

• Comprehensive health insurance (medical, dental, and vision).
• 403(b) retirement plan with employer match eligibility.
• Generous time off (11 paid holidays, PTO YourWay, paid parental leave, separate sick and paid absence banks).
• Access to education reimbursement for those that qualify.
• Comprehensive employee assistance and wellness program.
• Employer-paid long-term disability and group term life insurance.