U.S. Benefits & Leave Administrator (Contract)

insightsoftware is a global provider of reporting, analytics, and performance management solutions that unlock the potential of business data and transform the way finance and data teams operate. We empower leaders from over 32,000 organizations to make timely and intelligent decisions. Our comprehensive solutions span Financial Planning and Analysis (FP&A), Controllership, and Data and Analytics. We deliver finance teams the insights required to navigate any economic climate and drive greater financial intelligence, while increasing productivity, visibility, accuracy, and compliance.

About the role

We are seeking an experienced U.S. Benefits & Leave Administrator to provide temporary support to our Total Rewards team. This role will provide hands-on administration of U.S. health and welfare benefits and leave programs, with a focus on employee support, vendor coordination, issue resolution, and continuity of day-to-day benefits operations.

Responsibilities

• Respond to employee benefits questions and resolve benefits-related inquiries and escalations.
• Administer and support U.S. health and welfare programs, including medical, dental, vision, HSA/FSA, life, disability, and 401(k) programs.
• Support leave administration, including FMLA, disability, parental and other company leaves, and coordinate with employees, HR, payroll, and leave vendors as needed.
• Research and resolve enrollment, eligibility, deduction, carrier integration, and vendor issues.
• Review and reconcile benefits invoices and coordinate timely payment with Accounts Payable.
• Perform routine benefits audits and reconciliations to identify and resolve enrollment or data discrepancies.
• Support qualifying life events, new-hire enrollments, terminations, and other benefits transactions.
• Partner with benefits carriers, brokers, and third-party administrators to resolve outstanding issues.
• Document recurring processes, procedures, and outstanding items to support ongoing benefits administration.
• Provide additional benefits support as needed during the temporary assignment.

Requirements

• 3+ years of hands-on U.S. benefits administration experience.
• Working knowledge of U.S. leave administration, including FMLA and disability programs.
• Experience working directly with benefits carriers and third-party administrators.
• Ability to independently research and resolve benefits issues with limited direction.
• Strong attention to detail and ability to manage a high volume of employee inquiries and operational tasks.
• Workday Benefits experience strongly preferred.
• Experience with Fidelity, Unum, Cigna, or similar benefits vendors is a plus.

Your specific offer within the salary range will be determined by your skills, experience, and qualifications. For non-sales roles, this is a base salary only range; additional bonus eligibility may apply.