Tyler Union - Sales Trainee (West Region)

About the role

The Sales Trainee will undergo comprehensive training at the foundry in Anniston, AL. This training will cover various processes including foundry operations, manufacturing, quality control, shipping, inside sales, and customer service.

Responsibilities

• Follow all processes and procedures associated with the Tyler Union Safety Management Program and advise management of any deviations.
• Travel through a territory to develop relationships with distribution customers, municipalities, engineers, water companies, and attend industry trade shows.
• Conduct product presentations.
• Enter customer data and other sales data into the database.
• Identify and resolve customer issues involving products, deliveries, and/or service.
• Work in a team atmosphere to develop a strong company image through personal and business development, industry ads, and other media.
• Acquire knowledge of inside sales strategies.
• Practice and test sales strategies by calling existing and new clients, maintaining and developing relationships with clients.
• Assist customers by providing information such as product or service quotes.
• Provide additional administrative support to sales representatives.
• Make rapid and accurate calculations.
• Record sales and send copies to the sales team.
• Update job knowledge by participating in educational training.
• Assist and support sales managers in executing effective sales strategies.
• Participate in marketing and sales activities and events.
• Learn about company products or services and promote them to customers.
• Identify potential customers and generate leads.
• Avoid administrative tasks such as updating customer records, processing orders, and tracking sales data.
• Respond to customer inquiries and provide excellent customer service.
• Gather customer feedback and communicate it to the sales team and management.
• Participate in sales meetings and training sessions.
• Work towards meeting and surpassing sales targets set by the organization.

Requirements

• Education and/or Experience: Bachelor’s degree or equivalent experience.
• Ability to work within a team atmosphere.
• Strong and effective oral, written, and presentation skills.
• Familiarity with basic PC operation and software; knowledge of Microsoft Word, Excel, and PowerPoint preferred; ERP system experience a plus.
• Waterworks industry knowledge and experience a strong plus.
• Ability to handle multiple projects simultaneously.

Skills and Requirements

• Excellent communication skills.
• Strong desire to succeed in sales.
• Ability to learn and apply sales techniques.
• Good organizational and administrative skills.
• Customer-focused mindset.
• Ability to work well in a team and independently.

Additional Information

• Knowledge, Skills, Abilities, and Work Activities: Selling or influencing others; communicating with others outside the organization; establishing and maintaining interpersonal relationships; getting information; communicating with supervisors and peers; organizing, planning, and prioritizing work; resolving conflicts and negotiating with others; identifying objects, actions, and events; processing information; thinking creatively; making decisions and solving problems; interacting with computers; updating and using relevant knowledge; developing objectives and strategies; estimating the quantifiable characteristics of products, events, or information; performing administrative activities; analyzing data or information; scheduling work and activities; documenting/recording information; performing work for or working directly with the public; judging the qualities of things, services, or people; and monitoring processes, materials, and surroundings.
• Physical activities: While training in the foundry, must wear common protective or safety equipment, such as safety shoes, glasses, gloves, hearing protection, and hard hats.