Tyler Pipe - Customer Order Processor - Reno, NV

About the role

The Customer Order Processor at our Reno, NV Distribution Center is responsible for accurately assembling customer orders, managing inventory within the yard, and supporting inbound and outbound logistics. Tyler Pipe, as a subsidiary of McWane, Inc., is a nationwide leader in manufacturing cast iron soil pipe and fittings located in Tyler, Texas. Based on the founding principles of McWane in 1920, it is expected that all team members will know and exhibit the eight principles of The McWane Way: Safety, Environment, Leadership, Accountability, Excellence, Trust, Teamwork, and Communication as well as the values and behaviors supporting these principles.

Responsibilities

• Retrieve invoices from the shipping office and transport orders across the yard using manual handling or a forklift.
• Assemble and tag customer orders with accurate details, ensuring proper weight distribution.
• Unload products from rail cars safely and efficiently, documenting and handling materials correctly.
• Operate forklifts extensively to move, stack, and organize inventory.
• Inspect, count, and record order quantities during loading; palletize and stretch wrap materials for shipment.
• Conduct cycle counts, inventory checks, and product inspections, including weighing castings and assessing scrap.
• Perform daily equipment inspections and submit condition reports, and maintain clean, organized storage areas with clear driving aisles.
• Support additional tasks such as assembling service or valve boxes, and building products or shipping crates as needed.
• Adhere to all safety protocols, wear required personal protective equipment (PPE), and maintain clean and safe work areas.
• While the above responsibilities will be the primary focus of this job, the company reserves the right to assign additional duties as necessary to meet operational needs.

Qualifications

• Must be trained and certified as a forklift operator.
• Experience unloading rail cars is strongly preferred.
• Proven experience in order processing, warehouse operations, or a similar role in a storage yard or distribution environment.
• Strong attention to detail with the ability to inspect, count, and record inventory accurately.
• Familiarity with cycle counting procedures and inventory control systems.
• Ability to read and interpret shipping invoices, product labels, and order details.
• Physically capable of performing manual handling tasks and operating industrial equipment.
• Excellent organizational skills with a commitment to maintaining a clean and safe work environment.