Jobs · Customer Service · Tennessee

Technical Order Processor

ASSA ABLOY Opening Solutions Americas · Milan, TN · 2 mo ago
Customer ServiceFull-time

About the role

Ceco Door (an ASSA ABLOY branded company) is hiring a Technical Order Processing Specialist to expand their team. This role is onsite and based out of their manufacturing facility in Milan, Tennessee.

Responsibilities

  • Accurately enter customer orders into the manufacturing system
  • Interpret product specifications
  • Review technical drawings
  • Process customer orders, from basic stock to complex configured products
  • Communicate with customers to resolve discrepancies and/or application conflicts
  • Provide technical support to both customers and manufacturing teams
  • Calculate lead times and assist with pricing of standard and special products
  • Interpret hardware templates and prepare detailed manufacturing drawings
  • Review order forms and prepare order for processing
  • Negotiate stock issues with customers as they arise
  • Continually promote a safe and harmonious working environment, demonstrating strict adherence to the ASSA ABLOY Code of Conduct and ASSA ABLOY Health & Safety Policy

Requirements

  • High School Diploma or GED
  • Bachelor’s degree in business or management preferred
  • Previous experience/exposure to working within the Door, Building Materials and/or Hollow Metal industries are highly desirable
  • Strong basic math skills; geometry and algebra preferred
  • Excellent computer skills preferred (Word, Excel, Internet, email, etc.)
  • AutoCAD experience is a plus
  • Excellent communication and interpersonal skills
  • Excellent analytical, problem-solving, organizational, follow-up and a sense of urgency are required
  • Must excel working in a fast-paced environment

Qualifications

  • Must be able to work flexible hours including evenings and weekends

Skills

  • AutoCAD experience is a plus

Benefits

  • Competitive Salary
  • Paid Vacation, Sick Time, and paid Company Holidays
  • Medical, Dental, Vision, Short and Long-term Disability, Life and AD&D Insurance
  • 401(k) Program with company contributions
  • Tuition Reimbursement, Learning and Career Development opportunities
  • Flexible Spending
  • Employee Assistance Program
  • Discount portal
  • Recognition, well-being, and employee experience programs designed to support and celebrate you throughout your career

Pay

Competitive Salary

Schedule

Flexible hours including evenings and weekends

Benefits

  • Paid Vacation, Sick Time, and paid Company Holidays
  • Medical, Dental, Vision, Short and Long-term Disability, Life and AD&D Insurance
  • 401(k) Program with company contributions
  • Tuition Reimbursement, Learning and Career Development opportunities
  • Flexible Spending
  • Employee Assistance Program
  • Discount portal
  • Recognition, well-being, and employee experience programs designed to support and celebrate you throughout your career

Contact

To apply, email Stephanie Mandato, Senior Talent Acquisition Manager at Stephanie.Mandato@assaabloy.com

Equal Opportunity Employer

We are an Equal Opportunity Employer and encourage applications from everyone who can see themselves working with us.

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