Technical Order Processor
ASSA ABLOY Opening Solutions Americas · Milan, TN · 3 wk ago
Customer ServiceFull-time
About the role
Ceco Door (an ASSA ABLOY branded company) is hiring a Technical Order Processing Specialist to expand their team. This role is onsite and based out of their manufacturing facility in Milan, Tennessee.
Responsibilities
- Accurately enter customer orders into the manufacturing system
- Interpret product specifications
- Review technical drawings
- Process customer orders, from basic stock to complex configured products
- Communicate with customers to resolve discrepancies and/or application conflicts
- Provide technical support to both customers and manufacturing teams
- Calculate lead times and assist with pricing of standard and special products
- Interpret hardware templates and prepare detailed manufacturing drawings
- Review order forms and prepare order for processing
- Negotiate stock issues with customers as they arise
- Continually promote a safe and harmonious working environment, demonstrating strict adherence to the ASSA ABLOY Code of Conduct and ASSA ABLOY Health & Safety Policy
Requirements
- High School Diploma or GED
- Bachelor’s degree in business or management preferred
- Previous experience/exposure to working within the Door, Building Materials and/or Hollow Metal industries are highly desirable
- Strong basic math skills; geometry and algebra preferred
- Excellent computer skills preferred (Word, Excel, Internet, email, etc.)
- AutoCAD experience is a plus
- Excellent communication and interpersonal skills
- Excellent analytical, problem-solving, organizational, follow-up and a sense of urgency are required
- Must excel working in a fast-paced environment
Qualifications
- Must be able to work flexible hours including evenings and weekends
Skills
- AutoCAD experience is a plus
Benefits
- Competitive Salary
- Paid Vacation, Sick Time, and paid Company Holidays
- Medical, Dental, Vision, Short and Long-term Disability, Life and AD&D Insurance
- 401(k) Program with company contributions
- Tuition Reimbursement, Learning and Career Development opportunities
- Flexible Spending
- Employee Assistance Program
- Discount portal
- Recognition, well-being, and employee experience programs designed to support and celebrate you throughout your career
Pay
Competitive Salary
Schedule
Flexible hours including evenings and weekends
Benefits
- Paid Vacation, Sick Time, and paid Company Holidays
- Medical, Dental, Vision, Short and Long-term Disability, Life and AD&D Insurance
- 401(k) Program with company contributions
- Tuition Reimbursement, Learning and Career Development opportunities
- Flexible Spending
- Employee Assistance Program
- Discount portal
- Recognition, well-being, and employee experience programs designed to support and celebrate you throughout your career
Contact
To apply, email Stephanie Mandato, Senior Talent Acquisition Manager at Stephanie.Mandato@assaabloy.com
Equal Opportunity Employer
We are an Equal Opportunity Employer and encourage applications from everyone who can see themselves working with us.