TWU Ramp Agent

About WFS

Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipments, luggage, business-to-customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, striving to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents.

Responsibilities

• Marshall aircraft upon arrival and departure.
• Load and unload cargo on and off aircraft.
• Safely drive and operate ground support equipment, including belt loaders and tugs to pick-up and deliver cargo between the terminal, warehouse, and aircraft.
• Perform ground service functions, such as connecting/removing ground power and ground start units and water service.
• Perform aircraft pushback, wing walking, and related guide man functions.
• Maintain a secure work environment.

Requirements

• High school diploma or GED equivalent.
• Ability to lift and handle heavy baggage and cargo (up to 50 lbs or more).
• Valid Driver’s license, must be maintained throughout employment in this role.
• Strong communication skills for coordinating with team members and flight crews.
• Flexibility to work varied shifts, including weekends, holidays, and nights.
• Basic mechanical aptitude for operating ground support equipment.
• Ability to pass background checks and comply with airport security regulations.
• Attention to detail and a commitment to safety protocols.
• Fluently read, write, and speak the English language.
• This job is covered by a collective bargaining agreement of the Transport Workers Union (TWU), which requires joining the TWU and paying union dues.

Preferred Skills

• Previous experience in aviation or ground handling operations.
• Familiarity with aircraft types and airport layout.
• Knowledge of safety regulations and protocols in the airport environment.
• Experience operating ground support equipment, such as tugs, belt loaders, and forklifts.
• Strong problem-solving skills and the ability to remain calm under pressure.
• Excellent teamwork and interpersonal skills for effective communication with colleagues.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Basic computer skills for completing paperwork and using scheduling systems.
• Strong customer service orientation and a positive attitude toward passenger interactions.

Physical Requirements / Working Conditions

• Ability to lift, push, pull cargo up to 50 lbs regularly, and occasionally up to 75 lbs.
• Frequent standing, walking, and moving throughout the airport terminal or warehouse.
• Ability to bend, kneel, stoop, and climb stairs as needed to assist passengers and handle luggage.
• Ability to work in varying weather conditions, including extreme heat, cold, rain, and snow.
• Manual dexterity required for handling documents, operating computers, and using two-way radios.
• Ability to remain on your feet for extended periods (up to 8 hours or more during shifts).
• Clear vision and hearing required for monitoring flight information, responding to passengers, and ensuring safety compliance.
• Capacity to work in confined spaces, such as baggage handling areas or aircraft cabins.
• Ability to work in a noisy environment, such as near aircraft engines and ground support equipment.

Benefits

• Access your pay when you need it through the DailyPay app.
• Flight benefits.
• Paid training.
• On-the-spot awards through the Awardco Platform, including gift cards and more.
• Multiple medical care options for both full and part-time employees.
• Travel discounts, pet insurance, discount shopping, and more.
• Wellness programs offered to all employees.
• Opportunity for internal mobility and transfers.

Pay

$17.00 per hour

Schedule

Part-Time