Ramp Agent

About the role

Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents.

Job Summary

As a part-time Ramp Agent, you will be responsible for essential ramp service tasks, including loading and unloading baggage and cargo, marshalling aircraft, and performing water servicing. A focus on safety and attention to detail is crucial. This position is covered by a collective bargaining agreement.

Compensation

Compensation Rate: $23.50 per hour

Employment Status

Employment Status: Part-Time

Watch Our Team in Action

Day In The Life Ground Handling

Ground Handling Responsibilities

• Marshall aircraft upon arrival and departure.
• Load and unload cargo on and off aircraft.
• Safely drive and operate ground support equipment, including belt loaders and tugs to pick-up and deliver cargo between the terminal, warehouse and aircraft.
• Perform ground service functions, such as connecting/removing ground power and ground start units and water service.
• Perform aircraft pushback, wing walking and related guide man functions.
• Maintain a secure work environment.

Minimum Requirements

• High school diploma or GED equivalent.
• Ability to lift and handle heavy baggage and cargo (up to 50 lbs or more).
• Valid Driver's license, must be maintained throughout employment in this role.
• Strong communication skills for coordinating with team members and flight crews.
• Flexibility to work varied shifts, including weekends, holidays, and nights.
• Basic mechanical aptitude for operating ground support equipment.
• Ability to pass background checks and comply with airport security regulations.
• Fluently read, write, and speak the English language.

Preferred Skills

• Previous experience in aviation or ground handling operations.
• Familiarity with aircraft types and airport layout.
• Knowledge of safety regulations and protocols in the airport environment.
• Experience operating ground support equipment, such as tugs, belt loaders, and forklifts.
• Strong problem-solving skills and the ability to remain calm under pressure.
• Excellent teamwork and interpersonal skills for effective communication with colleagues.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Basic computer skills for completing paperwork and using scheduling systems.
• Strong customer service orientation and a positive attitude toward passenger interactions.

Physical Requirements/Working Conditions

• Ability to lift, push, pull cargo up to 50 lbs regularly, and occasionally up to 75 lbs.
• Frequent standing, walking, and moving throughout the airport terminal or warehouse.
• Ability to bend, kneel, stoop, and climb stairs as needed to assist passengers and handle luggage.
• To work in varying weather conditions, including extreme heat, cold, rain, and snow.
• Manual dexterity required for handling documents, operating computers, and using two-way radios.
• To remain on your feet for extended periods (up to 8 hours or more during shifts).
• Clear vision and hearing required for monitoring flight information, responding to passengers, and ensuring safety compliance.
• To work in confined spaces, such as baggage handling areas or aircraft cabins.
• To work in a noisy environment, such as near aircraft engines and ground support equipment.

Perks & Benefits

• Access your pay when you need it through DailyPay app!
• Paid training!
• Opportunity for flight benefits.
• On the spot awards offered through the Awardco Platform including gift cards and more!
• Quality medical care for both full and part-time employees.
• Travel Discounts, Pet insurance, Discount Shopping & More!
• Wellness Programs offered to all employees.
• Opportunity for Internal Mobility and transfers available!