Twin Peaks Girl

About the role

The Twin Peaks Girl interacts with, entertains, and provides best-in-class service and hospitality to every guest. This role involves selling food and beverages while embodying a fun, energetic personality with knowledge of sports, food, and beverages. Adherence to Twin Peaks Image & Costume Guidelines is required.

Responsibilities

• Adhere to all uniform guidelines
• Interact with and entertain guests
• Promote events and specials to enhance guest experience and profitability
• Provide best-in-class service and hospitality, including greeting guests, taking orders, suggestive selling, delivering food and drinks, checking back for re-orders, pre-bussing, and settling checks
• Perform any other duties as assigned by management

The Uniform

The Twin Peaks Girl is a unique aspect of the Twin Peaks concept. Compliance with Twin Peaks uniform guidelines is mandatory whenever on duty.

Requirements

• No prior experience or training required
• Ability to effectively communicate in English
• Must be able to read and understand the menu, write and ring in tickets, and operate a computerized register system
• Must be able to suggestively sell menu items and communicate effectively with guests
• Ability to apply common sense and follow simple one- or two-step instructions
• Ability to handle standardized situations with minimal variables
• Basic math skills to compute proper change and settle checks accurately
• Must attend orientation and agree to company policies and procedures
• Must complete the Twin Peaks Girl training program prior to working unsupervised
• Must complete any additional required training (e.g., food/alcohol service certifications)

Physical Demands

• Regularly required to stand, walk, use hands and fingers to handle objects or controls, and communicate verbally
• Frequently required to reach with hands and arms
• Must occasionally lift and/or move up to 15 pounds
• Requires close vision, peripheral vision, depth perception, and the ability to focus

Work Environment

• Regular exposure to kitchen fumes or airborne particles
• Occasional exposure to wet/humid conditions (e.g., dish area or walk-in cooler)
• Possible exposure to toxic or caustic chemicals when cleaning
• Loud noise levels typical of the environment
• Possible exposure to cigarette or cigar smoke in designated guest smoking sections