Twin Peaks girl

About the Role

The Twin Peaks Girl interacts with, entertains, and provides best-in-class service and hospitality to every guest. Additionally, Twin Peaks Girls sell food and beverages. The role is centered on female sex appeal, sports knowledge, food and beverage expertise, a fun and energetic personality, and adherence to Twin Peaks Image & Costume Guidelines.

The Costume

The Twin Peaks Girl is a unique aspect of the Twin Peaks concept. Whenever working, she must comply with the Twin Peaks Image & Costume Guidelines. During occasional costume parties, she must follow the specific guidelines for those events.

Responsibilities

• Adhere to all Image & Costume Guidelines
• Interact with and entertain guests
• Promote events and specials to enhance good will and profitability
• Provide best-in-class service and hospitality, including greeting guests, taking and delivering orders, suggestive selling, checking back for re-orders, pre-bussing, and settling checks
• Perform any other duties as assigned by management

Requirements

• No prior experience or training required
• Ability to effectively communicate in English
• Must be able to read and understand the menu, write and ring in tickets, and operate a computerized register system
• Must be able to suggestively sell menu items and communicate effectively with guests
• Ability to apply common sense and understanding to carry out simple one or two-step instructions
• Ability to deal with standardized situations with occasional or no variables
• Ability to mathematically compute proper change and accurately settle checks
• Must attend orientation and agree to policies and procedures as outlined in Twin Peaks Girl training
• Must successfully complete the Twin Peaks Girl training program prior to working a shift without supervision
• Must attend and complete any other required training, such as food and/or alcohol service certifications

Physical Demands

The physical demands described are representative of those required to successfully perform the essential functions of this role. Reasonable accommodations may be made for individuals with disabilities.

• Regularly required to stand, walk, use hands and fingers to handle or carry objects, and talk or hear
• Frequently required to reach with hands and arms
• Must occasionally lift and/or move up to 15 pounds
• Specific vision abilities required include close vision, peripheral vision, depth perception, and the ability to focus

Work Environment

The work environment characteristics described are representative of those encountered while performing the essential functions of this role. Reasonable accommodations may be made for individuals with disabilities.

• Regularly exposed to fumes or airborne particles from the kitchen
• Occasionally exposed to wet and/or humid conditions (e.g., dish area or walk-in cooler)
• May be exposed to toxic or caustic chemicals when cleaning
• Noise level is usually loud
• Some locations have smoking sections, exposing employees to cigarette or cigar smoke