Twin Peaks Girl
About the Role
The Twin Peaks Girl interacts with, entertains, and provides best-in-class service and hospitality to every guest. Additionally, Twin Peaks Girls sell food and beverages. The role is centered on female sex appeal, sports knowledge, food and beverage expertise, a fun and energetic personality, and adherence to Twin Peaks Image & Costume Guidelines.
The Costume
The Twin Peaks Girl is a unique aspect of the Twin Peaks concept. Compliance with the Twin Peaks Image & Costume Guidelines is mandatory whenever working. On occasion, Twin Peaks promotes costume parties, and participation requires adherence to specific costume guidelines for those events.
Responsibilities
- Adhere to all Image & Costume Guidelines.
- Interact with and entertain guests.
- Promote events and specials to enhance good will and profitability.
- Provide best-in-class service and hospitality, including greeting guests, taking and delivering food and drink orders, suggestive selling, checking back for re-orders, pre-bussing tables, and settling checks accurately.
- Perform any other duties as assigned by management.
Requirements
- No prior experience or training required.
- Ability to effectively communicate in English, including reading and understanding the menu, writing and ringing in tickets, and operating a computerized register system.
- Must be able to suggestively sell menu items and communicate effectively with guests for entertainment purposes.
- Ability to apply common sense and understanding to carry out simple one- or two-step instructions.
- Ability to handle standardized situations with minimal variables.
- Basic math skills to compute proper change and settle checks accurately.
- Must attend orientation and agree to policies and procedures outlined in Twin Peaks Girl training.
- Must complete the Twin Peaks Girl training program prior to working a shift without supervision.
- Must attend and complete any additional required training, such as food and/or alcohol service certifications, in compliance with local and state regulations.
Physical Demands
The following physical demands are representative of those required to successfully perform the essential functions of this role. Reasonable accommodations may be made for individuals with disabilities.
- Regularly required to stand, walk, use hands and fingers to handle or carry objects, and talk or hear.
- Frequently required to reach with hands and arms.
- Must occasionally lift and/or move up to 15 pounds.
- Specific vision abilities required include close vision, peripheral vision, depth perception, and the ability to focus.
Work Environment
The following work environment characteristics are representative of those encountered while performing the essential functions of this role. Reasonable accommodations may be made for individuals with disabilities.
- Regularly exposed to fumes or airborne particles from the kitchen.
- Occasionally exposed to wet and/or humid conditions in the dish area or walk-in cooler.
- May be exposed to toxic or caustic chemicals when cleaning.
- Noise level is usually loud.
- Some locations have smoking sections, which may result in exposure to cigarette or cigar smoke.