Twin Peaks Girl

About the role

The Twin Peaks Girl interacts with, entertains, and provides best-in-class service and hospitality to every guest. The role includes selling food and beverages while embodying a fun, energetic personality with knowledge of sports, food, and beverages. Adherence to Twin Peaks Image & Costume Guidelines is required.

Responsibilities

• Adhere to all uniform guidelines.
• Interact with and entertain guests.
• Promote events and specials to enhance guest experience and profitability.
• Provide best-in-class service and hospitality: greet guests, take and deliver food and drink orders, suggestive selling, check back for re-orders, pre-buss tables, and settle checks accurately.
• Perform any other duties as assigned by management.

The Uniform

The Twin Peaks Girl is a unique aspect of the Twin Peaks concept. Compliance with Twin Peaks uniform guidelines is mandatory whenever on duty.

Requirements

• Ability to effectively communicate in English, including reading and understanding the menu, writing and ringing in tickets, and operating a computerized register system.
• Ability to suggestively sell menu items and entertain guests through effective communication.
• Apply common sense to carry out simple one- or two-step instructions and handle standardized situations with minimal variables.
• Perform basic mathematical computations to provide correct change and settle checks accurately.
• Attend orientation and agree to Twin Peaks policies and procedures.
• Successfully complete the Twin Peaks Girl training program before working unsupervised.
• Complete any additional required training, such as food and/or alcohol service certifications, as mandated by local and state regulations.

Physical Demands

• Regularly required to stand, walk, use hands and fingers to handle or carry objects, and communicate verbally.
• Frequently required to reach with hands and arms.
• Must occasionally lift and/or move up to 15 pounds.
• Specific vision abilities required include close vision, peripheral vision, depth perception, and the ability to focus.

Work Environment

• Regular exposure to kitchen fumes or airborne particles.
• Occasional exposure to wet and/or humid conditions (e.g., dish area or walk-in cooler).
• Possible exposure to toxic or caustic chemicals during cleaning.
• Loud noise levels are typical.
• Some locations may have smoking sections, resulting in exposure to cigarette or cigar smoke.