Twin Peaks Girl

About the Role

The Twin Peaks Girl is responsible for interacting with, entertaining, and providing best-in-class service and hospitality to every guest. This role includes selling food and beverages while embodying knowledge of sports, food, and beverages, maintaining a fun and energetic personality, and adhering to Twin Peaks Image & Costume Guidelines.

Costume Requirements

The Twin Peaks Girl costume is a unique aspect of the role. Compliance with Twin Peaks Image & Costume Guidelines is mandatory whenever working. Occasionally, optional costume parties are promoted, and participation requires adherence to specific costume guidelines for those events.

Responsibilities

• Adhere to all Image & Costume Guidelines.
• Interact with and entertain guests to enhance their experience.
• Promote events and specials to support business profitability and goodwill.
• Provide best-in-class service and hospitality, including greeting guests, taking and delivering food and drink orders, suggestive selling, checking back for re-orders, pre-bussing tables, and settling checks accurately.
• Perform any additional duties as assigned by management.

Requirements

• No prior experience or training is required.
• Ability to effectively communicate in English, including reading and understanding the menu, writing and ringing in tickets, and operating a computerized register system.
• Strong suggestive selling skills for menu items.
• Ability to apply common sense and understanding to follow simple one- or two-step instructions.
• Ability to handle standardized situations with minimal variables.
• Basic math skills to compute proper change and settle checks accurately.
• Must attend and successfully complete the Twin Peaks Girl training program, including orientation and any required local or state certifications (e.g., food and/or alcohol service certifications).

Physical Demands

• Regularly required to stand, walk, use hands and fingers to handle objects or controls, and communicate verbally.
• Frequently required to reach with hands and arms.
• Must occasionally lift and/or move up to 15 pounds.
• Specific vision abilities required include close vision, peripheral vision, depth perception, and the ability to focus.

Work Environment

• Regular exposure to kitchen fumes or airborne particles.
• Occasional exposure to wet and/or humid conditions (e.g., dish area or walk-in cooler).
• Possible exposure to toxic or caustic chemicals from cleaning products.
• Loud noise levels are typical in the work environment.
• Some locations may have smoking sections, resulting in exposure to cigarette or cigar smoke.