Twin Peaks Girl

About the role

The Twin Peaks Girl interacts with, entertains, and provides best-in-class service and hospitality to every guest. Additionally, Twin Peaks Girls sell food and beverages while embodying knowledge of sports, food, and beverages, maintaining a fun and energetic personality, and adhering to Twin Peaks Image & Costume Guidelines.

The Costume

The Twin Peaks Girl is central to the Twin Peaks concept and must comply with the Twin Peaks Image & Costume Guidelines whenever working. Occasionally, Twin Peaks promotes optional costume parties. Participation is optional, and standard costumes may be worn instead. If participating, the costume party guidelines must be followed.

Responsibilities

• Adhere to all Image & Costume Guidelines.
• Interact with and entertain guests.
• Promote events and specials to enhance good will and profitability.
• Provide best-in-class service and hospitality, including greeting guests, taking and delivering orders, suggestive selling, checking back for re-orders, pre-bussing tables, and settling checks accurately.
• Perform any other duties assigned by management.

Requirements

• No prior experience or training required.
• Ability to effectively communicate in English, including reading and understanding the menu, writing and ringing in tickets, and operating a computerized register system.
• Ability to suggestively sell menu items and entertain guests through effective communication.
• Ability to apply common sense and follow simple one- or two-step instructions.
• Ability to handle standardized situations with minimal variables.
• Basic math skills to compute proper change and settle checks accurately.
• Must attend orientation and agree to Twin Peaks policies and procedures.
• Must complete the Twin Peaks Girl training program before working unsupervised.
• Must complete and maintain any required local or state certifications, such as food and/or alcohol service certifications.

Physical Demands

• Regularly required to stand, walk, use hands and fingers to handle objects or controls, and communicate verbally.
• Frequently required to reach with hands and arms.
• Must occasionally lift and/or move up to 15 pounds.
• Requires close vision, peripheral vision, depth perception, and the ability to focus.

Work Environment

• Regular exposure to kitchen fumes or airborne particles.
• Occasional exposure to wet and/or humid conditions (e.g., dish area or walk-in cooler).
• Possible exposure to toxic or caustic chemicals from cleaning products.
• Loud noise levels are typical.
• Some locations may have smoking sections, exposing employees to cigarette or cigar smoke.