Turquoise Place Service Dispatcher

Essential Duties

• Answer calls in a professional and timely manner and respond accordingly.
• Enter all service work orders into the property management system timely and accurately.
• Dispatch all service work orders to the appropriate field worker efficiently.
• Monitor open work orders and assure timely completion.
• Greet and assist all vendors and outside suppliers as necessary to include making keys as needed.
• Effectively resolve quality issues with guests/owners.
• Follow up with owners, guests and internal departments in a timely manner.
• Perform other duties, functions, or tasks as assigned.

Required Skills

• Must have computer skills that include Microsoft Word, Excel and the ability to learn new programs.
• Must possess excellent customer service skills.
• Must possess excellent communication skills, both oral and written.
• Must be self-motivated to handle guest, owner or team member issues.
• Must be able to sit at a computer/phone for entire shift.
• Must have excellent organizational skills.
• Must be able to work varied shifts as needed including nights and weekends.

Benefits

• Health insurance
• Paid time off
• Training & development
• Vision insurance
• 401(k)
• 401(k) matching
• Company parties
• Dental insurance
• Employee discounts
• Tuition assistance