Turndown Service Attendant
The Lodge at Whitefish Lake · Whitefish, MT · 1 mo ago
$20/hrFull-time
We need to output HTML fragment with sections: headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections when posting has real specific content. We need to parse the posting.
Content:
- Job title: Turndown Service Attendant (already shown, not repeat)
- Pay: "$20 hourly" (Pay section)
- Benefits: "All employees receive perks of $50 rooms at any of our properties, and discount rates at our spa, restaurant, and retail." Also later: "full benefits package including paid holidays, paid time off, insurance, 401(k) match, and company discounts at Averill Hospitality properties." So benefits content.
- Schedule: "Peak Season: Regular shift is 5:45 PM to 9:00 PM. Slow Season: Scheduled hours may vary based on hotel occupancy and business needs. Additional hours may be offered when operational needs require extra support." So schedule.
- About the role / Company description: "The Lodge at Whitefish Lake, one of Montana's AAA Four Diamond resorts, is seeking a Turndown Service Attendant to work with our Housekeeping Team $20 hourly. You'll assist in our evening turndown service ready and refresh the quarters for guest to retire." Also "Our Company The Lodge at Whitefish Lake, an Averill Hospitality Resort, is Montana's premier lakefront, leisure and outdoor activity destination. The Lodge is a 4-star hotel located only 5 minutes from downtown Whitefish and 10 minutes from Whitefish Ski Resort. Our customer experience focuses on authentic Montana hospitality that creates lasting memories. The Hotel is one of several family-owned businesses under Averill Hospitality." So we can put About the role or About the company.
- Responsibilities: list of duties: "Essential Duties And Responsibilities Turn down Service Perform evening turn-down service in assigned guest rooms according to hotel standards.Refresh guest rooms by:Making bed for the evening.Refreshing towels and amenities as needed.Emptying trash if necessary.Straightening the room and ensuring a clean, welcoming appearance.Turning on appropriate lighting and creating a comfortable atmosphere.Reporting maintenance issues or room concerns promptly.Maintain guest privacy and security while working in occupied rooms.Deliver exceptional guest service by responding politely and professionally to guest requests." Also Additional Responsibilities (When Turndown Volume Is Low): list.
- Qualifications: "Previous housekeeping or hospitality experience is preferred but not required.Ability to work independently and efficiently.Strong attention to detail.Ability to maintain guest confidentiality and professionalism.Good communication and teamwork skills.Ability to stand, walk, bend, lift, and perform physical work throughout the shift."
- Physical Requirements: "Ability to lift up to 30 pounds.Ability to push, pull, bend, stoop, and stand for extended periods.Ability to work in a fast-paced environment while maintaining quality standards."
- Expectations: "Maintain a positive and professional attitude.Follow all hotel policies, safety procedures, and housekeeping standards.Report maintenance concerns lost and found items, and safety hazards immediately.Be flexible and willing to assist other housekeeping operations based on business needs."
We need to decide which sections to include. We have headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
We can map:
- About the role: company description and role summary.
- Responsibilities: essential duties and additional responsibilities.
- Qualifications: qualifications list.
- Skills: maybe combine some skills from qualifications? But we have Qualifications already; maybe we can put Skills separate if there are distinct skill statements. The posting includes "Ability to work independently and efficiently.Strong attention to detail.Ability to maintain guest confidentiality and professionalism.Good communication and teamwork skills.Ability to stand, walk, bend, lift, and perform physical work throughout the shift." Those could be skills. But we already have Qualifications; we could put them under Qualifications. The instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We can choose to include Qualifications and maybe not Skills if content overlaps. But we need to avoid filler. We could put Qualifications heading and list qualifications. Skills maybe not needed if we already covered. However we have "Physical Requirements" and "Expectations". Those could go under Requirements? The heading "Requirements" could encompass physical requirements and expectations. But we also have Qualifications separate. Let's think: The posting includes Qualifications (experience preferred, ability to work independently, attention to detail, confidentiality, communication, teamwork, physical ability). Then Physical Requirements (lift 30 pounds, push/pull, bend, stoop, stand, fast-paced). Then Expectations (attitude, follow policies, report concerns, flexible). These could be grouped under Requirements (or maybe separate sections like Physical Requirements and Expectations). But the allowed headings list does not include Physical Requirements or Expectations; we must use only those headings. So we need to map content to those headings. We could put physical requirements and expectations under Requirements heading. Qualifications heading for experience/skills. Skills heading maybe for specific abilities like communication, teamwork, attention to detail. But we risk duplication.
Better: Use sections: About the role, Responsibilities, Qualifications, Benefits, Pay, Schedule. Possibly also Requirements if we have distinct content not covered elsewhere. But we have Qualifications covering experience and abilities; Requirements could be physical requirements and expectations. Let's do that.
Thus sections:
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections when posting has real specific content. We need to parse the posting.
Content:
- Job title: Turndown Service Attendant (already shown, not repeat)
- Pay: "$20 hourly" (Pay section)
- Benefits: "All employees receive perks of $50 rooms at any of our properties, and discount rates at our spa, restaurant, and retail." Also later: "full benefits package including paid holidays, paid time off, insurance, 401(k) match, and company discounts at Averill Hospitality properties." So benefits content.
- Schedule: "Peak Season: Regular shift is 5:45 PM to 9:00 PM. Slow Season: Scheduled hours may vary based on hotel occupancy and business needs. Additional hours may be offered when operational needs require extra support." So schedule.
- About the role / Company description: "The Lodge at Whitefish Lake, one of Montana's AAA Four Diamond resorts, is seeking a Turndown Service Attendant to work with our Housekeeping Team $20 hourly. You'll assist in our evening turndown service ready and refresh the quarters for guest to retire." Also "Our Company The Lodge at Whitefish Lake, an Averill Hospitality Resort, is Montana's premier lakefront, leisure and outdoor activity destination. The Lodge is a 4-star hotel located only 5 minutes from downtown Whitefish and 10 minutes from Whitefish Ski Resort. Our customer experience focuses on authentic Montana hospitality that creates lasting memories. The Hotel is one of several family-owned businesses under Averill Hospitality." So we can put About the role or About the company.
- Responsibilities: list of duties: "Essential Duties And Responsibilities Turn down Service Perform evening turn-down service in assigned guest rooms according to hotel standards.Refresh guest rooms by:Making bed for the evening.Refreshing towels and amenities as needed.Emptying trash if necessary.Straightening the room and ensuring a clean, welcoming appearance.Turning on appropriate lighting and creating a comfortable atmosphere.Reporting maintenance issues or room concerns promptly.Maintain guest privacy and security while working in occupied rooms.Deliver exceptional guest service by responding politely and professionally to guest requests." Also Additional Responsibilities (When Turndown Volume Is Low): list.
- Qualifications: "Previous housekeeping or hospitality experience is preferred but not required.Ability to work independently and efficiently.Strong attention to detail.Ability to maintain guest confidentiality and professionalism.Good communication and teamwork skills.Ability to stand, walk, bend, lift, and perform physical work throughout the shift."
- Physical Requirements: "Ability to lift up to 30 pounds.Ability to push, pull, bend, stoop, and stand for extended periods.Ability to work in a fast-paced environment while maintaining quality standards."
- Expectations: "Maintain a positive and professional attitude.Follow all hotel policies, safety procedures, and housekeeping standards.Report maintenance concerns lost and found items, and safety hazards immediately.Be flexible and willing to assist other housekeeping operations based on business needs."
We need to decide which sections to include. We have headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule.
We can map:
- About the role: company description and role summary.
- Responsibilities: essential duties and additional responsibilities.
- Qualifications: qualifications list.
- Skills: maybe combine some skills from qualifications? But we have Qualifications already; maybe we can put Skills separate if there are distinct skill statements. The posting includes "Ability to work independently and efficiently.Strong attention to detail.Ability to maintain guest confidentiality and professionalism.Good communication and teamwork skills.Ability to stand, walk, bend, lift, and perform physical work throughout the shift." Those could be skills. But we already have Qualifications; we could put them under Qualifications. The instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We can choose to include Qualifications and maybe not Skills if content overlaps. But we need to avoid filler. We could put Qualifications heading and list qualifications. Skills maybe not needed if we already covered. However we have "Physical Requirements" and "Expectations". Those could go under Requirements? The heading "Requirements" could encompass physical requirements and expectations. But we also have Qualifications separate. Let's think: The posting includes Qualifications (experience preferred, ability to work independently, attention to detail, confidentiality, communication, teamwork, physical ability). Then Physical Requirements (lift 30 pounds, push/pull, bend, stoop, stand, fast-paced). Then Expectations (attitude, follow policies, report concerns, flexible). These could be grouped under Requirements (or maybe separate sections like Physical Requirements and Expectations). But the allowed headings list does not include Physical Requirements or Expectations; we must use only those headings. So we need to map content to those headings. We could put physical requirements and expectations under Requirements heading. Qualifications heading for experience/skills. Skills heading maybe for specific abilities like communication, teamwork, attention to detail. But we risk duplication.
Better: Use sections: About the role, Responsibilities, Qualifications, Benefits, Pay, Schedule. Possibly also Requirements if we have distinct content not covered elsewhere. But we have Qualifications covering experience and abilities; Requirements could be physical requirements and expectations. Let's do that.
Thus sections:
About the role
... company description and role summary.
Responsibilities
- ... essential duties
- ... additional responsibilities (when low volume)
Qualifications
- ... experience preferred, ability to work independently, strong attention to detail, maintain guest confidentiality, good communication and teamwork skills, ability to stand/walk/bend/lift/perform physical work.
Requirements
- ... ability to lift up to 30 pounds, push/pull, bend, stoop, stand for extended periods, work in fast-paced environment while maintaining quality standards.
- ... maintain positive and professional attitude, follow hotel policies, safety procedures, housekeeping standards, report maintenance concerns, lost and found items, safety hazards immediately, be flexible and willing to assist other housekeeping operations based on business needs.
Benefits
- ... $50 rooms at any of our properties, discount rates at spa, restaurant, retail.
- ... full benefits package including paid holidays, paid time off, insurance, 401(k) match, and company discounts at Averill Hospitality properties.
Pay
$20 hourly.
Schedule
Peak Season: Regular shift is 5:45 PM to 9:00 PM. Slow Season: Scheduled hours may vary based on hotel occupancy and business needs. Additional hours may be offered when operational needs require extra support.
We must not include headings with filler. All sections have content. We must not repeat job title. No Job ID. Remove boilerplate like EEO etc. We removed that. Now output only HTML fragment. Check for any duplicated lines: we need to ensure we preserve all substantive information. Did we miss any? Let's review original text for any other details: - "The Lodge at Whitefish Lake, one of Montana's AAA Four Diamond resorts, is seeking a Turndown Service Attendant to work with our Housekeeping Team $20 hourly." Already covered pay and about. - "You'll assist in our evening turndown service ready and refresh the quarters for guest to retire." That's part of role description. - "All employees receive perks of $50 rooms at any of our properties, and discount rates at our spa, restaurant, and retail." Benefits. - "Our Company The Lodge at Whitefish Lake, an Averill Hospitality Resort, is Montana's premier lakefront, leisure and outdoor activity destination. The Lodge is a 4-star hotel located only 5 minutes from downtown Whitefish and 10 minutes from Whitefish Ski Resort. Our customer experience focuses on authentic Montana hospitality that creates lasting memories. The Hotel is one of several family-owned businesses under Averill Hospitality." About. - "PRINCIPLE RESPONSIBILITIES AND POSITION PURPOSE: The Turn down Service Attendant is responsible for preparing guest rooms for the evening by providing a clean, comfortable, and welcoming environment. This position plays an important role in delivering exceptional guest service and ensuring each guest enjoys a relaxing stay. During periods of lower occupancy, the Turn down Service Attendant will assist other areas of the Housekeeping Department as needed." This is part of responsibilities. - "Schedule Peak Season: Regular shift is 5:45 PM to 9:00 PM.Slow Season: Scheduled hours may vary based on hotel occupancy and business needs.Additional hours may be offered when operational needs require extra support." Schedule. - "Essential Duties And Responsibilities Turn down Service Perform evening turn-down service in assigned guest rooms according to hotel standards.Refresh guest rooms by:Making bed for the evening.Refreshing towels and amenities as needed.Emptying trash if necessary.Straightening the room and ensuring a clean, welcoming appearance.Turning on appropriate lighting and creating a comfortable atmosphere.Reporting maintenance issues or room concerns promptly.Maintain guest privacy and security while working in occupied rooms.Deliver exceptional guest service by responding politely and professionally to guest requests." Responsibilities. - "Additional Responsibilities (When Turndown Volume Is Low) When occupancy does not require a full turndown schedule, employees may be assigned to assist with other Housekeeping Department duties, including: Cleaning public areas.Completing deep cleaning projects.Assisting in the laundry department.Restocking housekeeping supplies and linen.Supporting room attendants or housepersons as directed.Performing other housekeeping-related duties assigned by management." Responsibilities. - "Qualifications Previous housekeeping or hospitality experience is preferred but not required.Ability to work independently and efficiently.Strong attention to detail.Ability to maintain guest confidentiality and professionalism.Good communication and teamwork skills.Ability to stand, walk, bend, lift, and perform physical work throughout the shift." Qualifications. - "Physical Requirements Ability to lift up to 30 pounds.Ability to push, pull, bend, stoop, and stand for extended periods.Ability to work in a fast-paced environment while maintaining quality standards." Requirements. - "Expectations Maintain a positive and professional attitude.Follow all hotel policies, safety procedures, and housekeeping standards.Report maintenance concerns lost and found items, and safety hazards immediately.Be flexible and willing to assist other housekeeping operations based on business needs." Requirements. - "The Lodge at Whitefish Lake, part of Averill Hospitality, offers full time, year-round employment, competitive compensation, and a full benefits package including paid holidays, paid time off, insurance, 401(k) match, and company discounts at Averill Hospitality properties." Benefits (we already have benefits; we can add full time year-round employment maybe but not needed; but we should preserve all substantive info. We missed "full time, year-round employment". That's substantive. Should we include? It's about employment type. Could be part of About the role or Benefits? It's not a benefit per se but a job characteristic. Could be added to About the role paragraph. Let's add to About the role: "The Lodge offers full-time, year-round employment." Also "competitive compensation" is covered by pay. - Also "Averill Hospitality provides equal employment opportunities..." is EEO boilerplate, we should remove. Thus we need to incorporate "full time, year-round employment" into About the role. Also "competitive compensation" maybe redundant with pay. Now check if we missed any other details: "The Lodge at Whitefish Lake, one of Montana's AAA Four Diamond res