Turndown Attendant - Conrad Indianapolis

About Us

As the city's first true luxury hotel and only Forbes recommended hotel in the state, this 23-story tower features 247 guest rooms, 15,000 square feet of flexible meeting space, and two food and beverage outlets: The Capital Grille and The Lounge, with the added convenience of in-room dining. We are home to the city’s only hotel spa and are connected via skywalk to The Arts Garden and The Indiana Convention Center, offering seamless access across downtown Indianapolis.

Join a team that values clear goals, open communication, and data-driven decisions—backed by Hilton systems, strong ownership partnerships, and a culture that develops leaders and recognizes results.

About the Role

Picture yourself brightening someone’s day. As a Turndown Attendant, you’re not just providing evening housekeeping services—you’re spreading the light and warmth of hospitality by delivering memorable experiences that make every guest’s stay exceptional.

Responsibilities

• Provide turndown service: Perform turndown duties, including adjusting bed covers, fulfilling guest preferences (e.g., filling ice buckets), and replenishing amenities, linens, and supplies
• Keep guest rooms spotless: Clean and tidy assigned rooms, including dusting, vacuuming, and emptying trash
• Delight our guests: Respond to guest requests promptly and courteously
• Support housekeeping operations: Assist with other housekeeping tasks as needed

Qualifications

At Hilton, our core values define what it takes to succeed and guide the qualities we look for in every team member:

• A passion for spreading the light and warmth of hospitality
• Acting with integrity and always doing the right thing
• Inspiring others through leadership
• A belief that teamwork drives the best outcomes
• A sense of ownership and accountability
• A focus on the now, bringing urgency and discipline to every moment

Benefits

At Hilton, we invest in our team members’ wellbeing with unmatched perks and benefits, including:

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Invest in Hilton shares at a 15% discount through our employee stock purchase program (ESPP)
• Paid parental leave – Eligible team members, including partners and adoptive parents, receive paid leave
• Personalized caregiving support – Access dedicated caregiving concierge services for yourself and your loved ones
• Crisis concierge – A single, compassionate point of contact for practical and emotional support during times of loss
• Mental health resources – Free counseling and support through our best-in-class Employee Assistance Program (EAP) for eligible team members
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
• Health & welfare benefits – Comprehensive plans covering checkups, dental, vision, and more
• Financial security for your future – Retirement plans to help you save for what’s next

Benefits availability may vary depending on location and terms of employment.